Euc Engineer contract

6 days ago

Singapore NTT SINGAPORE PTE. LTD. Full time

Job Summary:
**Key Responsibilities**:

- **Solution Architecture**:Design and architect end user computing solutions encompassing physical desktops,laptops, tablets (iPads), virtual desktops and think clients. Develop detailed technical specifications and deployment strategies.
- **Device Management**:Implement and manage a variety of EUC devices including windows PCs, iPads, Thin Clients. Ensure efficient provisioning, configuration and lifecycle management.
- **Virtual Desktop Infrastructure**:Lead the implementation and management of thin client and VDI solutions, including VMware Horizon. Optimize performance and ensure high availability.
- **Operating System Deployment**:Oversee the deployment and management of operating systems (Windows 10/11) using tools such as MECM, Altiris, Intune and other device management solutions.
- **Automation and Scripting**:Utilize scripting languages to automate provisioning, configuration and management tasks. Develop scripts for bulk deployments and device managements.
- **Performance Optimization**:Monitor and analyze the performance of EUC environments. Implement optimization techniques to enhance system efficiency, reliability and user experience across all device.
- **Security and Compliance**:Implement and manage security measures for EUC environments, including endpoints protection, encryption, secure access and compliance with organizational policies and industry regulations.
- **Technical leadership**:Provide expert guidance and technical leadership on EUC technologies. Conduct design reviews, technical discussions, and lead cross-functional teams in implementing solutions.
- **Troubleshooting and Support**:Address and resolve complex technical issues related to EUC devices and environments, perform root cause analysis and implement corrective actions to prevent recurrence.
- **Documentation**:Develop and maintain comprehensive documentation, including architecture diagrams, deployment guides, device management procedures and troubleshooting documentation. Ensure knowledge transfer to relevant teams.
- **Training and Mentoring**:Provide training and mentorship to junior team members and end users on new technologies, device management practices and best practices.

**Qualifications**:

- **Experience**:8+ years of experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.
- **Technical Skills**:

- **Operating systems**:Extensive experience with Windows 10/11, iOS
- **VDI Solutions**:Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients
- **Device Management**:Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.
- **Security**:Experience with endpoint security solutions, encryption technologies and security best practices.
- **Problem-Solving**:Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.
- **Communication**:Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.
- **Leadership**:Demonstrated leadership abilities, including experience leading cross-functional teams and mentoring junior staff.

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