Front Desk Clerk
3 days ago
Well Established Spa looking for Front Desk (Night Shift)
- Greet guests/members in a friendly and courteous manner
- Efficient in assisting guests/members with treatment recommendations and appointment scheduling, facility use enquiries, handling guest feedback and providing directions
- Maximize the appointment book by allocating the right treatment to the right therapist at the right time and at the right rate, through up-selling of treatments
- Maintain up-to-date knowledge about current promotions and packages, be proficient in all aspects of treatments and facility
- Operate point of sale system and handle all payment transactions accurately
- Escort guests and giving spa tours, as required
- Ensure cleanliness and appearance of spa reception and other related areas
- Maintain sufficient inventory of supplies for smooth operations of spa reception
- Ensure strict compliance of PCI - privacy of guest information
- Ensure strict compliance for cash float handling
- Work together with colleagues to ensure guests’ satisfaction at all times by ensuring that safety and service is always the spa’s first priority
**EA License No**: 21C0684
**EA Personnel Name**: Tan Jin Zi
**EA Registration Number**: R22108095
Primary/N/O Levels or equivalent
Minimum of 1 year(s) experience needed for this position
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