Expert Advisor

1 week ago

Singapore Louis Vuitton Malletier Full time

**Position**:
As an **Expert Advisor**, you will be an ambassador of the Louis Vuitton Brand, with a special focus on Ready-to-Wear (RTW).

**Be an Exceptional Client Advisor**
- Achieve individual and team objectives and be accountable for the sales results of the RTW category
- Welcome every Client and enhance their experience, setting the example of the best Client experience
- Closely follow existing Clients, proactively recruit new Clients, leveraging the different clienteling tools to engage and build long term Client relationship
- Provide expertise and comprehensive advice on the RTW category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information.
- Be a strong style advisor for your Client (e.g. fashion conscious), assess the Client’s style and match with product recommendations
- Perform as a team player, participate in all activities contributing to the overall objectives and product categories of the store

**Show Ownership and Support Store Team for the RTW Category**
- Be the ambassador and role model for the RTW category, demonstrating an active genuine passion and strong enthusiasm
- Master a deep knowledge of your product category and be able to deal with the most demanding Client situations
- Partner with the Team Manager and Field Coach Trainer to develop selling skills and product knowledge in the store
- Nurture a thorough knowledge of the competition

**Profile**:
**Key Requirements**
- Excellent communication skills with pleasant disposition
- Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
- Adaptable and a fast learner with client centric mentality
- Possess a professional attitude with a mindset of curiosity and empathy
- Prior work experience in fashion retail
- Must be able to work retail shift hours including weekends & public holidays

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