Programme Director, Scpay

Job ID: 42515

Location: Singapore, SG

Area of interest: Corporate & Commercial Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 23 Oct 2025

**JOB SUMMARY**
Standard Chartered is investing significantly in its Transformational capabilities to improve the Digital experience of Clients and colleagues whilst increasing efficiency. SCPay is the core payments platform for Transaction Banking, delivering a best in class payments platform of the future.- The SCPay Programme Director will work closely with Programme delivery teams, Client service teams, Implementations. Product and Channels teams, to ensure the SCPay Programme scope is delivered on time, budget and to a high standard.- They will take the lead in establishing an effective framework is implemented for Programme Governance. They will be responsible for implementing and maintaining effective controls and governance across various stakeholder groups, establish an effective working group to drive these changes forward, and foster collaboration both within the working group and with the wider teams involved such Programme delivery teams, Client service teams, Implementations and Channels teams.**RESPONSIBILITIES**

**Programme Governance**
- Manage the programme governance framework and be responsible for its effectiveness in providing oversight and direction to the delivery teams.
- Prepare and deliver reporting materials to any programme forums, ensuring timeliness, accuracy and relevance of data. Own the key messages to be delivered and approvals sought. Run any Steering Committee and working group meetings.
- Maintain the detailed budget, scope, resource and benefits for the programme; support the sponser in presenting the Programme in any externals forums (eg. TB QPR), for approvals, and for formally accepting subsequent changes.
- Implement and maintain the processes for reporting progress from delivery teams; keeping all stakeholders informed of status.
- Ensure the programme has an effective structure for the management of risks and issues; and they are identified, maintained, reviewed, addressed and escalated in a timely manner.
- Responsible for alignment of the programme governance with SCB standards, working closely with ECM and Operational Risk partner to define the implementation of the standards within the programme management plan.
- Provide a programme quality assurance capability; conduct scheduled and ad-hoc reviews of all programme materials, and ensure that programme data is complete and accurate in any enterprise reporting systems.
- Identify impact on critical processes within the Bank’s operational risk framework, and work with process owners and project teams to ensure robust controls.
- Develop commercialisation plans and training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits captured.
- Participate in review meetings and identify/highlight any potential issue that may impact project’s cost, timeline and/or scope and work with concerned stakeholders for its early resolution
- Coordinate with Regional and Country counterparts / stakeholders in delivering the above. Role is global and may require occasional travel depending on specific projects.
- Deliver the handover to BAU including the formal programme closure

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- 15+ years of banking experience with 10+ years as a Programme Manager, or as a senior Project Manager, within a large scale multi-year programme, preferably within Standard Chartered, or within a global Transaction Banking business.
- PMP or PgMP certification preferred
- Excellent knowledge of Programme Management disciplines (planning, reporting, risk management, QA, document management, financials, benefits, resource management, stage controls, stakeholder management and governance).
- Strong practical knowledge of project or programme delivery in both Agile and Waterfall environments.
- Experience in managing external vendors, preferably with working knowledge of SCB Global Sourcing process and standards.
- Experienced in supporting a global group and ability to work in a highly collaborative manner across the network with a wide range of stakeholders.
- Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline.
- Excellent professional skills, including verbal,