IT Operations Specialist
1 week ago
Our growing fintech company is poised to revolutionise the financial industry through innovative technology and services. With a strong commitment to providing seamless financial solutions, we aim to empower individuals and businesses to thrive in the digital economy.
**Responsibilities**
- Follows the currently valid guidelines (e.g. working instructions, process descriptions, hygiene rules, clear table policies)
- Independent execution of different process steps and surveillance of process execution according to written working instructions, according to the training level of the employee
- Collecting of files for batch run processing.
- Batch run monitoring.
- Notifies the supervisor of any observed discrepancies (process and quality discrepancies, security breaches, outdated calibration data, deviations in the documentation)
- Manages files transfer to internal department and external merchants.
- Data entry input.
- Printing of card folder and pin mailers.
- Retrieving of card members statements.
- Maintains a correct and conform documentation.
- If needed, performs individual tasks defined by the supervisor which in their nature belong to the work responsibility of an operator and/or are a necessity to achieve organizational performance.
- Maintain a safe work environment and ensure the maintenance and upkeep of the physical location.
**Qualifications**:
1. Understanding of IT principles and an ability to communicate technical concepts effectively with background support team.
2. Strong problem-solving skills and ability to work under pressure.
3. Experience in network and general basic system a plus.
4. Familiarity with various operating systems and platforms(windows Server 2012-2016, Red hat Linux, Centos).
5. Excellent communication skills, both written and verbal.
6. Strong attention to detail.
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