Manager/ Senior Manager, Regional Voice of Customer

**Customer Voice & Insights Manager**: **Date**:15 Nov 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG...

**Regional IT Engineer Network and Voice** As a Regional IT Engineer Network and Voice, you will report directly to the Global IT Infrastructure and Security Manager. **Your Responsibilities**: - Participate in the global network/voice strategy and work without direct supervision. - Architect, Deploy, and Integrate Network and Voice solutions using...

Location: **Singapore** - Department: Customer Service- Location: Singapore- Lazada is looking for a Customer Experience (CX) Manager to help us deliver a delightful experience to our buyers with a focus on the delivery experience. You will be driving key strategic projects and collaborating with partners to execute cross-functional projects. - The Customer...

Company / Role Overview This position offers an opportunity to lead end-to-end delivery of record keeping and voice recording initiatives across the Asia Pacific region within a highly regulated enterprise environment. The role involves managing complex, multi-stakeholder projects that ensure compliance, operational efficiency, and alignment with global...

We are looking for a Senior professional to support and operations of trader voice systems across the APAC region, with a strong focus on **IPC Unigy** infrastructure. This role is critical in maintaining communication stability for front-office trading and ensuring compliance, availability, and performance of voice platforms. **Key Responsibilities**: -...

We are looking for a Senior professional to support and operations of trader voice systems across the APAC region, with a strong focus on IPC Unigy infrastructure. This role is critical in maintaining communication stability for front-office trading and ensuring compliance, availability, and performance of voice platforms. Key Responsibilities:Day-to-day...

Project Manager (Voice Recording) (Contract)Location: Singapore Contract Type: 12-months (Extendable & Convertible)Keywords: Voice Recording, Project Management, Cisco, Unigy, MS Teams, Verint, NICE, Compliance Company / Role Overview This position offers an opportunity to lead end-to-end delivery of record keeping and voice recording initiatives across the...

Company:Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.Description:For this opportunity,...

Role SummaryThe Voice recording engineers primary focus will be on the delivery of projects related to the Record Keeping perimeter (Enterprise and Trader Voice & Voice Recording), In addition to project work, the candidate will collaborate closely with the RK Ops team to manage BAU activities, including Incident, change, problem, maintenance, and user...

Summary Serve as program manager and SPOC for Record Keeping project portfolio, monitor and report on individual projects within the Record Keeping program that impacts the APAC region. Responsibilities Develop and manage project plans, timelines and budgets for Record Keeping Perimeter Coordinate with stakeholders to define project scope, objectives and...