Associate Digital Advocate
1 week ago
**Job Duties**
- Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
- Provide Solution Consulting to Customers and give intelligent response.
- Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
- Manage client escalations and conflict resolution.
- Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Taking ownership of client needs/requests and facilitates their completion.
- Participation in key client meetings including status update meetings and presentation of project deliverables
- Delivers engaging, informative, well-organized presentations Maintaining profitability of engagements in partnership with project management
**Qualifications & Skills**
- Minimum Degree in Information Technology, Computer Science, or in digital media, Communications or related degree
- At least 1 year of experience in handling managing digital accounts and integrated digital projects.
- Able to handle multiple tasks/projects simultaneously
- Customer-oriented person with excellent communication skills, written and verbal
- Excellent at relationship building and interpersonal skills.
- Ability to maintain poise, confidence and professional disposition under high-pressure situations
- Fluent in English and Mandarin
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