Infra Support Engineer

2 days ago


Singapore KONVERGE TECHNOLOGIES PTE. LTD. Full time

**Responsibilities**:

- Provide maintenance and support for Customers' Enterprise IT Network Services
- Hands-on experience in any Windows/Linux Server configurations
- Perform troubleshooting and problem identification for any infra services
- Able to perform as the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests
- Participate in the design of information and operational support systems
- Provide documentation for deployments
- Must be able to learn and work independently
- Basic understanding in network implementation
- Basic scripting knowledge in Linux/Windows
- General understanding in security implementations

**Requirements**:

- Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent
- Required to have minimum 1 - 2 years of hands-on technical support experience in SI Environment
- Fast-paced environment
- Proven analytical and problem-solving abilities
- Highly self-motivated and directed, with keen attention to detail
- Experience working in a team-oriented, collaborative environment
- Good communication and writing skills
- Strong customer service orientation
- Able to work independently
- Fresh Graduate are welcome to apply



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