Field Service Engineer

5 days ago

Queenstown, Singapore GLORY GLOBAL SOLUTIONS (SINGAPORE) PTE. LTD. Full time

3 years exp

**Roles & Responsibilities**

Field support includes providing technical support in resolving customer issues, troubleshooting, repairs, installations, preventive maintenance and user training.
- Have a thorough understanding of Entitlements and Out of Scope pertaining to service contracts and coverage levels.
- Has a thorough understanding of the practises and techniques to prevent Electro Static Discharge damage to components when working on them.
- Perform equipment pre-staging
- Perform equipment installations/commissioning
- Perform remedial repair activities on customer sites
- Perform Preventative Maintenance as required
- Installation of approved software updates
- Perform basic software debugging
- Recognise situations requiring a service call or fault to be escalated and follow proper Escalation Procedures
- Provide the support required to close service call promptly, within the SLA and to the satisfaction of the customer
- Effective ‘debrief’ and reporting of service calls as requested by your manager
- Complete E-administrative work timely and accurately
- Perform assignments as required by Helpdesk or your manager

**Health and Safety**
- Adherence to Health & Safety policies and procedures at all time
- Ensure the prompt and accurate reporting, recording and investigation of all workplace incidents and injuries
- Ensure all hazards are promptly assessed for their significance and managed according to the hazard management process
- This role requires shifts, weekend standby and overtime by roster.
- Shift allowance, standby allowance and overtime claims are given.

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business_._

We have a long heritage of innovation that sets us apart from our competitors and transforms our customers’ businesses. We recognise that this is linked to our ability to attract, develop and retain talented people who are motivated to drive business performance and achieve personal growth.

With over 3,000 professionals located in over 20 countries, we have big growth ambitions and are looking for employees with the same aspirations.

You count with Glory.

  • Field Service Engineer

    6 days ago

    Queenstown, Singapore STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Summary**: STERIS is recruiting a **Field Service Engineer** to join our team in **Singapore**. As a technical expert within the Service Engineering department, you will be responsible for...

  • Advanced Field Service Engineer

    2 weeks ago

    Queenstown, Singapore GE HEALTHCARE Full time

    **Job Description Summary**: You will support repair and maintaining of Patient Care Solutions (PCS) modality systems. This may include, but is not limited to installing, repairing, testing and delivering quality services related to field services, maintaining operations hygiene and ensuring that all related performance metrics are met. Responsible for...

  • Senior Field Engineer

    1 week ago

    Queenstown, Singapore GE HEALTHCARE Full time

    **Job Description Summary**: Senior Field Engineer to support repair and maintaining of Patient Care Solutions (PCS) modality systems. This may include, but is not limited to installing, repairing, testing and delivering quality services related to field services, maintaining operations hygiene and ensuring that all related performance metrics are met....

  • Field Engineer

    6 days ago

    Queenstown, Singapore Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

  • Senior Field Engineer

    2 weeks ago

    Queenstown, Singapore GE Healthcare Full time

    **Job Description Summary**: Role summary: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to Molecular Imaging and Radiopharmacy (Cyclotron & Synthesizers). GE Healthcare is a leading global medical technology and...

  • Senior Field Engineer

    1 week ago

    Queenstown, Singapore GE HEALTHCARE Full time

    **Job Description Summary**: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to Molecular Imaging and Radiopharmacy (Cyclotron & Synthesizers). GE Healthcare is a leading global medical technology and digital solutions...

  • Field Engineer

    2 weeks ago

    Queenstown, Singapore GE HEALTHCARE Full time

    **Job Description Summary**: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to Magnetic Resonance Imaging (MRI) and other Imaging Modality. GE Healthcare is a leading global medical technology and digital solutions...

  • Senior Field Engineer

    2 weeks ago

    Queenstown, Singapore GE HEALTHCARE Full time

    **Job Description Summary**: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to Magnetic Resonance Imaging (MRI) and other Imaging Modality. GE Healthcare is a leading global medical technology and digital solutions...

  • Field Systems Engineer

    2 weeks ago

    Queenstown, Singapore Xora Innovation Full time

    Xora is currently incubating an early‑stage, stealth‑mode semiconductor‑equipment venture. The company has validated a novel deposition platform that tackles a critical materials bottleneck for next‑generation chips. As a Field Systems Engineer, you will be part of the core technical team that brings our custom-designed equipment from concept to...

  • Student Program Field Engineering

    2 weeks ago

    Queenstown, Singapore Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the...