AVP - Client Onboarding Facilitation Group - Sumitomo Mitsui Banking Corporation
1 day ago
Company description: SMBC first opened its doors for business in Singapore in 1963. The Singapore branch was established as our hub in Asia Pacific outside of Japan in 2008 to support the growth and expansion of our customers in and across the region. SMBC Singapore provides a comprehensive range of wholesale banking solutions as a full commercial bank in Singapore. In 2023, we are honored to celebrate 60 years of business excellence in Singapore, the heart of our business in Asia Pacific. We continue to embark on our journey with our stakeholders towards a sustainable future. Job description: Job ResponsiblitiesStrategic Leadership & Oversight Support onboarding strategy and execution for corporate clients across Asia-Pacific. Maintain visibility on onboarding pipeline and ensure timely activation of services. Client Engagement & Handholding Serve as a client-facing point throughout the onboarding journey. Ensure client readiness through documentation guidance and training coordination. Cross-Functional Coordination Orchestrate coordination across internal stakeholders: Relationship Managers (RMs), Product Teams, Legal, Compliance, Operations (BCAPD-FCMO CDD [KYC], BCAPD-DG, BCAPD-CMLG), Credit, Risk & Technology. Chair regular onboarding forums or calls to review high-value or complex onboarding cases. Use these forums to escalate to Front Office RMs, Management teams to resolve bottlenecks. Participate in onboarding forums and escalate bottlenecks as needed. Regulatory Compliance & Risk Governance Ensure full adherence to MAS guidelines, AML/KYC standards, sanctions, tax documentation, and cross-border onboarding regulations. Ensure internal controls, quality assurance, and issue remediation frameworks are in place. Process Optimization & Transformation Contribute to onboarding process improvements and process automation, workflow enhancement, and digitization initiatives in onboarding and implementation. Support dashboard reporting and SLA/KPI tracking. Participate & contribute to key strategic projects that will transform Customer journey. Job Requirements 3-5 years of experience in banking or client service roles. Basic understanding of onboarding and KYC processes. Strong organizational and communication skills. Proficiency in Microsoft Office tools. Client-Centric Mindset, ensuring client needs are addressed proactively. Coordination & Communication skills to manage internal and external stakeholders effectively. Execution Excellence to maintain rigor in documentation and tracking. Contribute to process improvement, Identifying and supporting enhancements in onboarding
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Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Business Specialist
1 week ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Executive Director of Financial Management
1 week ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Senior Analyst/AVP, Quality Assurance
1 week ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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VP, Relationship Manager, Japanese
1 day ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Managing Director, IT Planning Department
1 week ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Managing Director, IT Planning Department
1 week ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Senior Risk Manager
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Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
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Associate VP
2 weeks ago
Singapore Sumitomo Mitsui Banking Corporation Full timeHeadquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest...
