Digital & Omnichannel Experience Lead - DBS Digital Advisory, Consumer Banking
1 day ago
Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job Purpose: The digital advisory team is building an exciting new project that drives investment & insurance (I&I) / retail-wealth customer acquisitions and retention, both through online transactions and offline leads. The goal is to build a tangible, sticky wealth relationship with our retail customers in Singapore. Responsibilities: Obsession with the next leap in the digital retail wealth experience: Track and analyse developments in the digital consumer business (from ecommerce to digital media) and digital wealth experiences to uncover new ways to personalise digital retail wealth journeys. This must include an eye on Gen-AI developments. Identify and close drop-off gaps in journeys to prevent leads leakage. Driving I&I customer acquisitions & retention: Combine strong journey build with data-driven growth marketing to acquire and retain I&I customers. Optimising O2O strategy: Leverage on the bank's strong phygital advantage to drive quality offline leads from the digital franchise. Performance monitoring and optimisation: Track key performance indicators, analyse product usage data, and iterate on features to continuously improve customer satisfaction and drive business results. Cross-functional collaboration with product specialists, key stakeholders: Collaborate with I&I product teams to generate and refine new initiatives. Partner with Wealth Planning Managers, Platform, and Tech , to ensure platform is fit-for-purpose. Requirements At least 7 years of working experience, ideally in working on managing retail wealth, revenue optimisation in ecommerce, product design and/or growth marketing. A background in data analytics is an immediate advantage. Strong communications, stakeholder management and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. A self-starter with initiative and ability to learn, adapt and achieve results in this fast-moving initiative. A strategic thinker who focuses the Digital & O2O Experience on driving acquisition and retention impact. Strong project management skills: detailed, able to juggle tasks on tight timelines. Strong PowerPoint and Excel skills Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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Singapore DBS BANK LTD. Full timeRoles & Responsibilities About the role As a digital product trainee, you will gain hands-on experience and support the end-to-end how the Advisory Portfolio business for the private banking clients and develop a platform that supports the Portfolio Advisory business Job Responsibility Collaborating closely with our stakeholders from frontliners...
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Singapore DBS Full time $180,000 - $210,000 per yearBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
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Vp, Strategic Business Planning
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Singapore DBS Bank Full timeVP, Specialist, Strategic Business Planning & Alliance, Financial Planning & Advisory, Consumer Banking GroupBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...
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Singapore DBS Bank Full time**Business Function**: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...
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Singapore DBS Bank Full time $90,000 - $120,000 per yearBusiness Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
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Singapore DBS Bank Limited Full time $150,000 - $250,000 per yearBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...
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Singapore DBS Full time $60,000 - $120,000 per yearBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
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Senior Associate
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Singapore DBS Bank Limited Full timeBusiness Function Digital revolutions are set to change the way we live, work and play. That's why we've spared no effort in ensuring we are at the forefront of this new generation. The Digital Banking team plays an instrumental role in DBS's push in the innovation space. We lead the digital strategy for consumer banking and build the foundations critical...
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Senior Associate
4 days ago
Singapore DBS Bank Limited Full timeBusiness Function Digital revolutions are set to change the way we live, work and play. That's why we've spared no effort in ensuring we are at the forefront of this new generation. The Digital Banking team plays an instrumental role in DBS's push in the innovation space. We lead the digital strategy for consumer banking and build the foundations critical...
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Singapore DBS Bank Full timeBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...