Avp / Senior Associate, Governance & Controls, Advisory Process Governance, Consumer Banking Group

4 days ago


Singapore DBS Bank Full time

**Business Function**: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you..

**Responsibilities**:

- Drive the transformation and simplification of end-to-end advisory processes, leveraging digitalization and innovation to enhance the client and employee journey across all segments and products.
- Collaborate with internal and external stakeholders, including design, technology, compliance and product teams, to re-design advisory engagements, process and platforms.
- Ensure advisory process is compliant with all regulatory and internal requirements, mitigating operational risks through robust control frameworks and proactive issue management.
- Review and identify potential gaps/ issues to mitigate and resolve risk and compliance matters. There should be clear processes, controls and consequence management.
- Provide oversight and guidance to internal stakeholders, fostering a strong risk and control culture.
- Ensuring control and compliance framework is relevant in the rapidly changing environment, mitigating operational risks by driving the controls agenda across all functions.
- Ability to re-define and rethink end-to-end advisory process through digitalization and innovation

**Requirements**:

- Bachelor's Degree with at least 2 - 3 years of experience in related or front office advisory roles
- Familiarity with banking, financial services and platform businesses and systems
- Preferably have some understanding of FAA related regulations
- Strong ability to take ownership for deliverables via customer journey lens
- Strong communication skills and collaboration skills with ability to deal with multiple stakeholders at all levels
- Analytical, detail oriented and fast learner
- Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments
- Comfortable with Design Thinking, IT development and delivery

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.



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