Operations Associate- Lylo

2 weeks ago

Central Region, Singapore Lumens Pte Ltd Full time $40,000 - $80,000 per year

Your Day-to-Day Adventures

  • Perform the scheduling of trips for Lylo B2B2C operations

  • Provide counsel to clients/merchants on pre-approved rate cards and also manage any feedback/complaints with strong service first approach.

  • Develop incremental business on-site and in operations by leveraging on any ad-hoc opportunities.

  • Liaise and manage external client(s) on assigned operations issues.

  • Liaise with driver-partners including handling of all driver-partners administrative issues including attendance, discipline and morale.

  • Inculcate safety values and importance of service quality

  • Enforce compliance to SOP(s) and instructions from Operations Command

  • Any other related duties and responsibilities involved within the role as assigned from time to time

What Makes You a Perfect Fit

  • Able to work in a fast-paced environment

  • High degree of accuracy and attention to details

  • Meticulous and excellent organizing abilities

  • Good with numbers and is analytical (experience in Accounting is a plus)

  • Proficient with MS Office Excel, Word and PowerPoint

  • Independent and a proactive team-player

  • Night Owl – Working Hours: 5 Days Rostered
  • 10:00 PM – 7:00 AM and 5:00 PM – 2:00 AM

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