Account Manager

Account Manager - South Asia Clients
At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support.
With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.
Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.
**Account Manager, South Asia Clients, CreditSights Singapore**
**CreditSights Sales team is currently seeking an Account Manager based out of our Singapore office.**
This role focuses on building client relationships and driving revenue through enhancing clients work flow, directing the end-to-end relationship management of your user base, managing all renewal processes and cross selling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, research products; and to produce a top tier customer experience.
**What We Offer**:
- Be part of the highly motivated and driven team within an exponentially growing business
- Opportunity to accelerate Sales career by servicing a broad range of players in the Asia-Pacific financial market
**We'll Count on You To**:
Responsibilities Include but are not limited to:
- Managing and building strong relationships across a book of key CreditSights clients
- Driving account expansion across existing accounts, targeting positive net retention rates
- Demonstrating new features & products from the CreditSights platform to clients
- Attending relevant industry conferences and events
- Developing pricing strategies to upsell and cross sell additional products & services
- Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities
- Maintaining up to date records of client interactions via our CRM
**What You Need to Have**:
- Minimum 2 years of relevant account management experience in Capital Markets, B2B Sales or Business Development
- A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sell-side & advisory community
- A track record of managing & growing a book of enterprise clients, e.g. minimum of $1m book of business
- Ability to plan and prioritise important tasks and work with accuracy and attention to detail
- Effective written and verbal communication skills conveying messages accurately and concisely
- Team player, but also able to work effectively alone. Help is always at hand if you need.
**What Would Make You Stand Out**:
- Existing relationships / network within the South Asia financial markets community
**Why Fitch?**
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
We are building incredible things at Fitch and we invite you to join us on our journey.
CreditSights, Covenant Review and LevFin Insights are becoming one, bringing together best in class research, covenant analysis and news on a new platform, with a unified interface and login. Now more than ever before, we give our clients the ability to KNOW MORE, RISK BETTER.
CreditSights was founded over 20 years ago with the goal of producing insightful, impartial research that would allow our clients