Assistant Boutique Manager, SG

2 days ago

Singapore Nespresso Full time $90,000 - $120,000 per year
Position Snapshot

Location: Assigned Nespresso Boutique

Company: Nespresso Singapore

Full-time

At least 6 years in customer / retail services and 4 years of supervisory experience as a team leader


Position Summary

As our Assistant Boutique Manager, you will be responsible for the smooth daily running of the Boutique to ensure the sales and profit performance and also the customer service level.

You will act as an ambassador for the Nespresso brand in the Boutique and ensure that the team understands the Nespresso purpose and culture.

You will also support the Boutique Manager in her/his daily activities and deputize in his/her absences.


A day in the life of...

You will ensure consistency of the Nespresso Brand and the holistic customer experience through boutique set-up and operations procedures, monitor the Service Excellence and provide the right guidance and improvement advice and distribution of daily tasks of coffee specialists.

Maintain a pro-active approach in advising prospects and Club members on Nespresso products and services and also understanding their needs.

You will also be the custodian for cash and inventory management and to ensure compliance to all Company guidelines & standards and to local regulatory requirements.

You will train and coach the Coffee Specialists and ensure the implementation of coaching programme and monitor results to enhance and improve the Customer Experience in Boutique

What will make you successful
  • University degree or equivalent in Business Management/Retail/Hospitality
  • 6 years in customer/retail services and 4 years of supervisory experience as a team leader
  • Ability to analyze commercial data, monitor Key Performance Indicators (KPIs) and team's performance and follow-up with action plans
  • Strong service orientation
  • Flexibility and willingness to work in a shift planning environment, required at opening/closing time
  • Meticulous and attention to details
  • Work well under pressure in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Good knowledge of Microsoft Office applications

  • Assistant Boutique Manager, Panerai

    1 week ago

    Singapore Officine Panerai Full time

    Reference Code: 90632**Assistant Boutique Manager, Panerai**: - Singapore, 01, SG- PermanentFounded in Florence in 1860 as a workshop, shop and subsequently school of watch-making, for many decades Panerai supplied the Italian Navy and its specialist diving corps in particular with precision instruments. The designs developed by Panerai in that time,...

  • Boutique Assistant, Ion

    5 days ago

    Singapore Cartier Full time

    Reference Code: 94390**Boutique Assistant, ION**: - Singapore, 01, SG- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Boutique Assistant, Nac

    5 days ago

    Singapore Cartier Full time

    Reference Code: 94391**Boutique Assistant, NAC**: - Singapore, 01, SG- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Assistant Boutique Manager

    2 weeks ago

    Singapore A. Lange & Söhne Full time

    Join to apply for the Assistant Boutique Manager role at A. Lange & Söhne About A. Lange & Söhne Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim:...

  • Assistant Boutique Manager

    2 weeks ago

    Singapore Buccellati Full time

    Overview Join to apply for the Assistant Boutique Manager role at Buccellati . With the retail expansion in Singapore, we are looking for an Assistant Boutique Manager capable to drive the success of the store to join our retail team in Singapore!As an Ambassador of Buccellati Maison, you will be responsible for the development and optimization of the...

  • Assistant Boutique Manager, Nespresso SG Assistant Boutique Manager, Nespresso SG

    2 days ago

    Singapore Nestle Operational Services Worldwide SA Full time $90,000 - $120,000 per year

    Position SnapshotLocation: Assigned Nespresso BoutiqueCompany: Nespresso Singapore  Full-timeAt least 6 years in customer / retail services and 4 years of supervisory experience as a team leader Position SummaryAs our Assistant Boutique Manager, you will be responsible for the smooth daily running of the Boutique to ensure the sales and profit performance...

  • Boutique Manager

    5 days ago

    Singapore VILLA DETE SG TRADING PTE. LTD. Full time

    **BOUTIQUE MANAGER - JOB DESCRIPTION** VILLA D’ÉTÉ is seeking an experienced and driven Boutique Manager to lead our boutique operations, uphold exceptional standards of service, and bring our brand vision to life. As a key representative of the brand, you will oversee all aspects of store performance, team leadership, and customer engagement, embodying...

  • Assistant Boutique Manager

    2 weeks ago

    Singapore Richemont Full time

    Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the...

  • Assistant Boutique Manager

    5 days ago

    Singapore Richemont Full time

    Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the...

  • Boutique Manager

    2 weeks ago

    Singapore IWC Full time

    Reference Code: 77822**Boutique Manager**: - Singapore, 01, SG- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to...