
Area Manager
6 days ago
Key Job Responsibilities
· Assist Operations Manager in the day-to-day planning and administration & resolve of outlet operational matters.
· Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met.
· Work with outlets to resolve supply chain issues and promotional campaigns.
· Support outlets to remedy defective equipment and periodic outlet renovations.
· Assist management in hiring, training, scheduling and evaluating employees.
· Investigate customer complaints and propose areas of improvements.
· Take on other ad-hoc operations tasks as required.
Requirements
- Eager to learn and good problem-solving skills
- Positive mindset and a passion in providing excellent guest service
- Minimum 1 year work experience in F&B industry.
- Proficient in Microsoft Word and Excel
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