Senior Manager, Digital Transformation

2 weeks ago

Central Singapore PeopleSearch Full time $90,000 - $120,000 per year

Senior Manager, Digital Transformation (Salesforce CRM) - M.LEE

We are seeking an experienced and dynamic Senior Manager with deep expertise in the Salesforce platform, particularly in leading digital transformation initiatives. The ideal candidate will possess a rare blend of technical acumen, business analysis capabilities, and project management skills to drive end-to-end delivery of Salesforce solution and adoption across the organization.

Key Responsibilities

  • Lead and manage Salesforce-powered digital transformation projects from inception to deployment.

  • Partner with business stakeholders to identify opportunities for CRM innovation and process optimization.

  • Drive the development and implementation of scalable Salesforce solutions across Sales, Service, Marketing, and Experience Cloud.

  • Collaborate with cross-functional teams (product, IT, business units) to gather and document requirements and translate them into technical specifications.

  • Oversee and mentor Salesforce project teams including developers, administrators, analysts, and external consultants.

  • Ensure project milestones, timelines, and budgets are met while maintaining high-quality delivery standards.

  • Perform hands-on solution design, prototyping, proof-of-concepts, and development tasks as needed.

  • Serve as a Salesforce platform evangelist and subject matter expert within the organization.

  • Monitor system performance, usage, and integrations, and implement continuous improvement initiatives.

Required Qualifications:

  • Bachelor's or Master's degree in Computer Science, Information Systems, Business, or a related field.

  • At least 10 years of relevant experience in business analysis: gathering and documenting requirements, stakeholder engagement, and solution recommendation.

  • 5+ years of experience with Salesforce platform.

  • Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales/Service Cloud Consultant, or PMP/Agile certification preferred.

Location : Central, Singapore

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to *********** (Margaret Lee Hsin-Hua, Reg No: R Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

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