IT Systems Officer
1 week ago
Job responsibilities:
- Independently research, design, develop, and deploy solutions to meet organizational needs.
- Implementing security measures to protect data and IT systems from unauthorized access and cyber threats.
- Administer the Microsoft 365 environment, ensuring availability, reliability, and performance.
- Assist manager to lead or co-lead various IT projects.
- Log monitoring for security threats and abnormality.
- Providing technical support to staff and resolving IT-related issues promptly.
- Perform incident management and problem management.
- Collaborate with internal stakeholders to maximize functionality and user experience.
- Official as backup personnel to the IT Support Office for vessel.
- IT procurement, billing management and vendor management.
- Conduct daily IT operation daily checklist, monthly checklist and annual checklist.
- Automate IT processes for the organization to simplify the processes and improve efficiency.
- Opportunity to travel for vessel support.
Minimum Requirements:
- Strong in M365 admin modules, with minimum 2 years hand-on technical skills in deployment and administer of Microsoft Intune, Compliance and Security module.
- More than 5 years of experience work as L2 support in mid to large enterprise with headcount more than 100 with proven track of record running IT projects as project manager or facilitator.
- Strong customer service and communication skill with knowledge of know-how to translate technical issue effectively to the users.
- Strong network skill and experience in managing various next gen firewall.
- Ability to manage multiple projects and prioritize tasks effectively.
- Understanding of cybersecurity principles and best practice
- At least 10 years of relevant experience.
- ITIL certification is a must.
- MS-102 - M365 Certified Administrator Expert (Good to have)
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