Application Support Engineer

2 weeks ago

Central Region, Singapore Peoplebank Singapore Pte Ltd Full time

Application Support Engineer (Production Support)

Location: Central, Singapore (Onsite / Office-based)

Contract Type: 1-Year Contract

Overview

We are looking for an Application Support Engineer (Production Support) to support a large-scale modernisation project (COBOL/Java backend, React frontend) hosted on AWS. You will play a key role in ensuring the modernised systems are operationally ready, stable, and compliant, working closely with project, operations, and infrastructure teams through transition, go-live, and steady-state support. This role suits someone with a strong application operations and production support background who enjoys structured processes, incident/problem management, and collaborating across teams in an enterprise environment.

Top 3 Must-Have Skills

  1. Strong experience in leading application operations and production support for modernisation or large-scale enterprise systems.
  2. Hands-on expertise with COBOL and Java-based applications, including operational readiness for modernisation projects.
  3. Solid knowledge of AWS services, monitoring tools, and ITIL processes (incident, problem, change management).

Key Responsibilities

  • Support transition and operational readiness activities for the modernisation project (COBOL/Java backend, React frontend).
  • Assist in defining and maintaining operational processes, including monitoring, alerting, escalation procedures, and support documentation/runbooks.
  • Work with Business Analysts, developers, and infrastructure teams to troubleshoot production issues, perform root cause analysis, and resolve defects.
  • Contribute to cutover preparation and knowledge transfer, ensuring operations teams are ready to take over after go-live.
  • Ensure compliance with security, audit, and enterprise standards, following established guidelines, risk controls, and governance.
  • Support SLA/OLA tracking and reporting, highlighting breaches or potential risks to the Operations Lead in a timely manner.
  • Participate in Disaster Recovery (DR) and Business Continuity (BCP) activities, including test execution, documentation, and follow-up actions under the guidance of the Operations Lead.
  • Prepare service delivery reports, meeting materials, and operational dashboards, providing clear and concise updates to stakeholders.
  • Actively participate in maintenance and support meetings, documenting action items and ensuring closure of follow-up tasks.
  • Assist in exit plan execution, ensuring knowledge capture, documentation, and smooth handover in the event of vendor transition or contract closure.

Additional Skills & Attributes

  • Familiarity with React or other modern frontend applications from an operational/support standpoint is an advantage.
  • Strong analytical and problem-solving skills, with a structured approach to incident and problem management.
  • Good understanding of enterprise environments, governance, and control frameworks.
  • Excellent communication and collaboration skills, comfortable engaging with technical and non-technical stakeholders.
  • Strong documentation habits for SOPs, reports, dashboards, and support runbooks.

How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.  

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Ahmad Ilyas bin Azhari

Consultant – IT & Digital

EA Personnel No: R

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248

  • Application Support Analyst

    5 days ago

    Central Region, Singapore UST Global (M) Sdn Bhd Full time

    Job SummaryThe Application Support Analyst is responsible for ensuring the smooth operation, maintenance, and support of business-critical applications. This role involves troubleshooting issues, providing user assistance, and collaborating with technical teams to enhance application performance and reliability.Key ResponsibilitiesApplication Monitoring &...

  • Field Application Engineer

    4 days ago

    Central Region, Singapore STAFFKING PTE LTD Full time

    We are looking for a Field Application Engineer (FAE) / Electronics Engineer to provide hands-on technical support to customers during product evaluation, design-in, and development stages. This role bridges engineering, customers, and sales, and is ideal for engineers who enjoy solving real-world technical challenges and working closely with customers.Key...

  • Application Support DevOps Engineer

    7 days ago

    Central Singapore PERSOLKELLY Full time

    Salary: SGD 7,000 Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Mon to Fri, Office Hours Application Support Devops Engineer Salary: SGD 7,000 Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Mon to Fri, Office Hours Working Location: Central ***1. Application Deployment and Maintenance**: **2. DevOps...

  • Application Security Engineer

    4 days ago

    Central Region, Singapore ScienTec Consulting Pte Ltd Full time

    We are seeking a hands-on Application Security Engineer with strong AWS and full-stack development experience (Python/Django & React) to secure, build, and enhance our cloud-native applications. You will play a critical role in embedding security throughout the SDLC, conducting security assessments, and collaborating closely with engineering teams to design...

  • IT Support Engineer

    2 weeks ago

    Central Region, Singapore MAG-IT Solutions Pte Ltd Full time

    About the roleWe are seeking a motivated and enthusiastic IT Support Engineer to join our team. This role is ideal for fresh graduates who are looking to build a strong foundation in IT support and infrastructure. You will receive on-the-job training and hands-on exposure to desktop support, end-user troubleshooting, and IT operations while working closely...

  • Senior Field Applications Engineer

    2 weeks ago

    Central Region, Singapore Hudson Singapore Full time

    THE COMPANY Our Client is a renowned organisation in the Semiconductor industry with a strong presence worldwide. They are looking for a Senior Field Applications Engineer as part of their expansion plans in Singapore, reporting to the R&D Engineering Manager. THE ROLE The Senior Field Applications Engineer is responsible for:Partner with customers to...

  • Product Application Engineer

    2 weeks ago

    Central Region, Singapore ABB Pte. Ltd. Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Your role and...

  • Senior Application Engineer x3

    2 weeks ago

    Central Region, Singapore Reeracoen Singapore Pte Ltd Full time

    Job Title: Senior Application Engineer x3 Reference ID: Our client is the market leader in semiconductor test systems and equipment. The incumbent's responsibilities include providing pre-sales and post-sales support to customers on semiconductor testing and maintaining customer satisfaction to maintain or become the preferred tester platform Division:...

  • Application Ops Engineer

    2 weeks ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time

    We are hiring a L2 Application Ops on a 1-year renewable contract for a leading international financial institution.The role will support mission-critical banking applications, troubleshoot production incidents, enhance infrastructure reliability, and contribute to automation and continuous improvement initiatives.This opportunity offers exposure to...

  • Field Application Engineer

    8 hours ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time

    Field Application Engineer manages projects - CAPEX budget proposals/justification, conceptualization, manufacturing, installation of new machines.The Opportunity:Permanent RoleOffice Location: CentralWork Hours: Mon to Fri$4,500 - $6,000 Basic + AWS + VBAdecco is partnering with a Global Micro Connectors Manufacturer to look for Field Application...