Sales Advisor Singapore

As a sales Advisor, Be part of an entrepreneurial journey & Contribute to our continued success while offering customers an unforgettable experience

Sales Oriented, you have a perfect command of sales techniques, are able to identify the expectations of our customers and be able to efficiently manage orders & customer order tracking.

Be an active participant in the service offered by Iris Galerie (greeting customers, presenting the concept, shooting, editing, supervising, etc.)

Commission uncapped monthly performance target based

Mall : Jewel . Changi

THE COMPANY:

Iris Galerie offers the unique experience of revealing the beauty of our eyes through a unique macro photography process.

As a couple, family or solo, our customers can discover their eyes as they have never seen them before and immortalize them through a wide range of formats and finishes .

Iris Galerie offers its clients an experience full of surprises for everyone.

Iris Galerie has more than 220 galleries in 22 countries opened in less then 4 years

If you want to take part in a real adventure , come join us and take up the challenge of supporting our teams in the development.

Sales:

• Achieve sales goals and contribute to the overall store sales targets.
• Upsell and cross-sell products to maximize sales opportunities.
• Process transactions accurately and efficiently using the point-of-sale system, photo software and order platform.
• Monitor your own KPI to meet your targets (sales, APT, productivity, SPH, APU, UPT…)

Customer Service:

• Greet and welcome customers.
• Provide a full Iris Galerie Experience, product demonstrations and explain history, features and benefits of the concept.
• Assist customers in Iris Experience and in finding products that meet their needs and answer any questions they may have.

Product Knowledge:

• Stay informed about the features and benefits of all store products.
• Keep up-to-date with the latest industry trends and product offerings.
• Attend 100% training sessions and team meetings to enhance product knowledge.

Merchandising:

• Assist with merchandising tasks, including stocking shelves, arranging displays, and maintaining a clean and organized store environment. / Monitor and manage on a monthly basis inventory and report any shortages or discrepancies to the management team.

Team Collaboration:

• Work collaboratively with team members to achieve common goals.
• Attend team meetings, performance review and contribute with ideas to improve sales and customer service.
• Support onboarding for new joiner and attend continuous training

Customer Feedback:

• Gather and report customer feedback to help improve products and services.
• Resolve customer complaints and issues promptly and professionally.

Gallery Status:

• Ensure and handle the cleanliness of the gallery on daily basis / Manage gallery opening and closing as per processes. / Manage and implement team plannings with internal tools

Administrative Tasks:

• Ensure the accurate recording of customer orders, end-of-day reporting, cash handling, and secure cash deposits.
• Ensure compliance with communication from management (general information, quality control, promotions and offers to be applied, handling customer requests, etc.).
• Ensure monthly Inventory processes and accuracy

Our expectations

• Involvement in the success of your gallery
• Ability to listen and be open to improvement
• Strong communication skills (with field teams, support teams and management)
• Strong rigor and organization

Job Types: Full-time - 3-4 Days per week  - Weekend availability

Supplemental pay types: Bonus scheme - Performance bonus target based

Experience: Retail or customer facing role : 1 - 2