Membership Consultant

5 days ago

Singapore Morrow Health Full time $40,000 - $80,000 per year

Role Overview

As a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand's values of care, empowerment, and holistic wellbeing.

This role combines sales, product expertise, and customer service excellence, making it a vital front-line position in driving growth for the business.

Key Responsibilities

  • Respond to enquiries from online platforms, walk-ins, or referrals with professionalism and timeliness.

  • Build strong rapport with prospective members by understanding their needs, wellness goals, and lifestyle aspirations.

  • Learn and maintain in-depth product knowledge of all services (medical, wellness, recovery, nutrition, fitness) and communicate benefits clearly.

  • Conduct consultations, facility tours, and product demonstrations to guide potential members through our offerings.

  • Convert leads into memberships by presenting appropriate packages, promotions, and value propositions.

  • Follow up with leads through calls, emails, and digital channels to maximise conversion.

  • Work closely with the MORROW Experience team to ensure smooth onboarding and handover of new members.

  • Track and report sales activities, conversion rates, and member feedback for continuous improvement.

  • Maintain high standards of integrity, confidentiality, and compliance in all sales and service activities.

  • Ownership of membership lifecycle beyond sign-up: monitor member activity, nurture ongoing engagement, address concerns early, and collaborate across teams to maximise renewals and maintain best-in-class retention rates.

Requirements

  • Diploma or equivalent in Sales, Marketing, Business, Sports Science, or related field.

  • 1–3 years of experience in consultative sales, membership sales, or customer-facing roles.

  • Strong communication and interpersonal skills with a persuasive yet empathetic approach.

  • Passion for health, wellness, and lifestyle services; ability to translate enthusiasm into customer trust.

  • Proactive, target-driven, and resilient in achieving conversion goals.

  • Tech-savvy with experience using CRM systems and online communication tools.

  • Bonus: Prior experience in gyms, spas, recovery facilities, hospitality, or wellness clubs.

Benefits

Why Join Us

This is a rare opportunity to shape the member experience for a brand that's reimagining wellness from the inside out. You'll lead a passionate team, help people reclaim agency over their lives, and work at the intersection of purpose, innovation, and well-being. We offer competitive compensation, team benefits, and pathways for growth as we expand regionally.

Morrow is an equal opportunity employer committed to building a diverse and inclusive team.

  • Membership Consultant

    2 hours ago

    Singapore MORROW Full time

    Role Overview As a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand's values of care, empowerment,...

  • Membership Sales Consultant

    1 day ago

    Singapore TRUE YOGA PTE. LTD. Full time

    As a Membership Sales Consultant, you will be the face of TRUE Groupo, representing our brand and services to prospective members. Your primary responsibility will be to drive membership growth by building strong relationships with potential members, understanding their needs, and offering memberships that align with their goals. **Responsibilities** -...

  • Fitness Membership Consultant

    2 weeks ago

    Singapore HRNET VENTURES PTE. LTD. Full time $26,400 per year

    Join Our Team as a Membership Consultant – $2,200 + Uncapped Incentives ‍ Location: Multiple locations available (Hiring Islandwide)Working Days: Monday to Friday, Alternate Saturday/SundaySalary: $2,200 + Uncapped Incentives (Sell Membership Packages)Why You Should Apply:Attractive salary of $2,200 + uncapped incentives – the more memberships you...

  • Membership Sales Consultant

    1 week ago

    Singapore PJ GAMMON & ASSOCIATES PTE. LTD. Full time

    Roles & Responsibilities MEMBERSHIP SALES CONSULTANT Position Overview: The Membership Sales Consultant, Core duties include membership and personal training sales, lead generation through various activities and promoting the Anytime Fitness brand. You'll embody the spirit of our fitness community while driving sales growth. Key Responsibilities: -Membership...

  • Membership Consultant

    2 weeks ago

    Singapore CalGenie Ventures Pte Ltd Full time

    MEMBERSHIP CONSULTANT About the job For 537 BEDOK NORTH, BUKIT PANJANG, KATONG, PASIR PANJANG & SEMBAWANG Description & Requirements Who We Are Anytime Fitness is the fastest-growing gym franchise in the world. We are on a mission to make the world a healthier place by offering our members a fun, inviting, safe, and friendly experience. We are in the...

  • Membership Consultant

    2 weeks ago

    Singapore Calgenie Ventures Pte Ltd Full time $30,000 - $60,000 per year

    MEMBERSHIP CONSULTANTAbout the jobFor 537 BEDOK NORTH, BUKIT PANJANG, KATONG, PASIR PANJANG & SEMBAWANGDescription & RequirementsWho We AreAnytime Fitness is the fastest-growing gym franchise in the world. We are on a mission to make the world a healthier place by offering our members a fun, inviting, safe, and friendly experience. We are in the business of...

  • Brand Ambassador/Membership Consultant

    2 weeks ago

    Singapore Inspire Brands Asia Full time

    Key Summary: As a Brand Ambassador/Membership Consultant at Anytime Fitness Singapore, you will play a vital role in promoting our brand and engaging with potential and existing members. You will be responsible for representing the company, building relationships, and assisting individuals in achieving their fitness goals. Responsibilities: Promote the...

  • Membership Consultant

    3 days ago

    Singapore GYMMBOXX PTE. LTD. Full time

    **Responsibilities**: - Ensure that monthly membership sales goal is achieved/exceeded - Establish and maintain a referral program and to increase membership retention in the club - Ensure sufficient leads and contacts to achieve or exceed individual sales goals, renewals, and service goals - To update sales activities to Head of Sales on a regular basis -...

  • Membership Consultant/Brand Ambassador

    2 weeks ago

    Singapore THE WOW CLUB PTE. LTD. Full time

    Job Description & Requirements An Anytime Fitness membership consultant has a passion for helping others improve their lives through selling gym memberships in a fun, upbeat atmosphere. Industry experience is not required, but first-rate people skills and a self-motivated work ethic are!Responsibilities Meet and exceed membership sales targets Manage and...

  • Membership Consultant/Brand Ambassador

    1 week ago

    Singapore THE WOW CLUB PTE. LTD. Full time

    Roles & Responsibilities Job Description & Requirements An Anytime Fitness membership consultant has a passion for helping others improve their lives through selling gym memberships in a fun, upbeat atmosphere. Industry experience is not required, but first-rate people skills and a self-motivated work ethic are! Responsibilities - Meet and exceed membership...