Bubble Tea Service Crew

2 weeks ago

Central Region, Singapore Elitez Pte Ltd Full time $4,000 - $6,000 per year

Job Description

Job Scope:

  • Stays current on financial goals set forth by Management including Targets, ATV and UPT any store specific goals as it relates to the customer
  • Communicates information to the customer about the current promotion of the bubble tea products such as current in the market. Sell bubble tea to customers by suggesting different flavours based on the current season and the customer's preferences
  • Support and enhance the seamless customer service focus by executing REAL service to customers and co-workers
  • Execute Brand and Operating Standards to support brand consistency including but not limited to store presentation, shipment processing, stockroom organization and store cleanliness
  • Always treat all customers and employees with respect
  • Pro-active when it comes to customer service and giving feedback in improving store/brand business

Requirements:

  • Ensure store presentation standards are achieved and maintained
  • Ensure the boutique/store is clean and always kept orderly
  • Ensure all stocks are replenished in a timely manner
  • Ensuring precision and attention to detail in beverage preparation in accordance with defined and strict standards
  • Ensuring safety and cleanliness in drink preparation, free of contaminants or foreign substances
  • Prepare beverages and ingredients in accordance with company recipes and standards of the company
  • Cashier when customers need help apart from using self-ordering kiosks and help report the daily sales to the supervisors
  • Participate in training programs and skill development activities as assigned
  • Monitor, maintain and follow company policies; support company expectations and systems
  • Available to open and/or close the store in an effective manner
  • Regular attendance and full-time commitment are essential functions of the job
  • Ensure store stock losses are kept to a minimum by providing great customer service and ensuring an organized of the store
  • Perform any additional duties as necessary directed by your superior

Elitez Pte Ltd | EA License No.: 16C8004

Adrian Chan | EA Personnel No.: R2199063

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