Manager (Project Delivery & Maintenance)

3 days ago

Toa Payoh, Singapore O'Connor's Singapore Pte Ltd Full time $80,000 - $150,000 per year

Key Responsibilities:

Project Delivery & Maintenance

  • Manage projects arising from existing accounts typically involve enhancements, upgrades, or modifications to current systems or infrastructure. These may include A&A works, system expansions, feature enhancements, or integration with new technologies, within defined scope and budget.
  • Plan, manage, and implement preventive and corrective maintenance activities in line with budget and agreed Service Level Agreements (SLAs).
  • Ensure all systems remain reliable, maintainable, and compliant with contractual obligations, technical specifications and applicable codes of practice.
  • Drive obsolescence management initiatives, including timely upgrades and proper documentation of all system modifications.
  • Submit accurate and complete monthly maintenance reports and billing in a timely manner.
  • Attend scheduled maintenance meetings with customers to review performance, address concerns, and uphold quality standards.
  • Ensure all maintenance practices and deliverables align with the company's QMS.
  • Prepare project and maintenance proposals, compliance submissions, and manpower estimates to support tender participation.
  • Manage change requests process effectively while balancing user requirements and operational constraints.
  • Provide regular progress updates and communicate needs, goals and milestones clearly to internal stakeholders and customers.
  • Work closely with principals to provide presales support and implement solutions that meet client expectations.
  • Consolidate and optimize staff deployment across teams to maximize efficiency, cost-effectiveness, and profitability
  • Provide guidance to ensure consistent work quality and adherence to organizational standards.
  • Ensure compliance with the Workplace Safety and Health (WSH) Act and other regulatory requirements.
  • Enforce proper use of Personal Protective Equipment (PPE), timely incident reporting, and proactive risk management.
  • Establish site-specific procedures, enforce safety rules, and cultivate a strong "safety-first" culture among staff.
  • Any other ad-hoc duties as assigned

Team Management

  • Manage, coach, and develop a team of technical support engineers and technicians, ensuring adequate training and competency.
  • Supervise sub-contractors to maintain professional standards of work.
  • Communicate KPIs and performance expectations clearly to team members.
  • Prepare annual maintenance budgets, forecasts, and CapEx proposals; monitor expenditures to ensure financial compliance and profitability.
  • Any other ad-hoc duties as assigned by reporting manager.

Education & Experience:

·       Minimum Degree qualification in a technical discipline

·       At least 10 years of relevant experience in project management, particularly in environments involving multiple sub-services and diverse stakeholder.

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