Student Care Manager

3 days ago

NTU Main Campus Singapore Nanyang Technological University Singapore Full time $60,000 - $120,000 per year

Become a part of Nanyang Technological University (NTU), a globally recognized institution ranked as the top university in Singapore by QS Asia University Rankings 2026. NTU is committed to fostering graduates who are prepared for the future and cultivating a supportive campus environment.

As an experienced Student Care Manager, you will support students' academic and personal success through case management, mentoring, and early-intervention work. This role will coordinate wellbeing and engagement initiatives that build belonging, resilience, and leadership within the School of Humanities, while working closely with faculty, student leaders, and university offices to ensure every student feels supported and empowered.
 

We are looking for a candidate who:

  • Is compassionate, proactive, and enjoys engaging with students and staff from diverse backgrounds.

  • Demonstrates strong communication, presentation, and storytelling skills, and can connect effectively with Gen Z students.

  • Is highly organised, skilled in managing a portfolio of monitored cases, and confident in project and task management.

  • Possesses excellent report-writing skills and can document case developments and outcomes clearly and professionally.

  • Is comfortable using creative tools such as Canva (for presentations, posters, HTML emails, or simple websites) and CapCut (for short videos and student-focused content).

  • Is familiar with, or willing to learn, collaborative workspace and productivity tools such as Notion or Microsoft Loop.

  • Holds a recognised degree in Psychology, Counselling, Social Work, Education, or a related field, with relevant experience in student care, youth development, or higher-education support.

If you believe you are a strong fit for this position, please submit your CV in your Workday application along with a note telling us more about your experiences. We also welcome a portfolio, presentation, or short self-introduction video via showcasing your skills and relevant experience. Our compensation package is highly competitive and commensurate with the candidate's qualifications and track record. NTU offers professional development opportunities, a supportive work environment, and the chance to make a direct impact on students' success and well-being.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

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