Aesthetics Beauty Outlet Manager

2 weeks ago

Orchard, Singapore Private Advertiser Full time $90,000 - $120,000 per year

Responsibilities

  • Manage day-to-day sales and operations of aesthetics medical spa business
  • Achieve personal and outlet sales targets consistently
  • Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
  • Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
  • Build customers relationships into long-term clients
  • Handle customers' feedback and provide service recovery where necessary.
  • Evaluate staff performance, provide feedback and coaching.
  • Analyse, maintain and develop standard operating procedures
  • Handle ad-hoc duties and projects assigned by management
  • Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

  • Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
  • Required Skill(s): team management, sales and operations, consultation, customer service
  • At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
  • Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
  • Well-groomed with a pleasant personality
  • Results driven and service oriented with proven sales track record.
  • Strong aptitude in sales promotional techniques
  • Willing to work 5.5 days (6 off days per month)
  • Work location at Orchard

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