Associate, Accounts Receivable

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

As an Associate (Accounts Receivable), you will play a key role in supporting the finance team's daily operations. Your responsibilities include the timely and accurate issuance of invoices, revenue reconciliation, month-end closing activities, payment follow-ups, compliance reporting and audit support. You will also work closely with cross-functional teams and business partners to ensure billing accuracy, financial compliance, and operational efficiency.

You will need to:

• Ensure timely and accurate issuance of client invoices.
• Respond to billing-related inquiries from customers, next-of-kin, and internal stakeholders.
• Investigate and resolve billing discrepancies and issues.
• Monitor customers' aging reports, follow up on outstanding payments, and ensure timely collections.
• Perform balance sheet and payment reconciliations.
• Participate in month-end closing activities.
• Address interface issues between clinical and billing systems.
• Manage finance-related configurations in the billing system (e.g. price tables, product lists).
• Support compliance processes, Ministry of Health (MOH) audits, and statutory audits.
• Assist in continuous process improvement to streamline AR functions.
• Collaborate with cross-functional teams for system enhancements and workflow/process improvements.
• Participate in internal training or knowledge-sharing sessions
• Provide support for team coverage as needed.

You should have:

• A Diploma in Accounting from a local polytechnic or an equivalent qualification
• At least 3 years of relevant experience in maintaining partial or full sets of account
• Proficiency in MS Excel and/or Google Sheet
• Experience with SAP or CRMS systems will be an added advantag
• Strong verbal and written communication skill
• Meticulous attention to detail, with a high level of accuracy, commitment, discretion, and teamwor
• Ability to meet tight deadlines and work independently with minimal supervision

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA