Vice President, Client Enablement

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President - Client Enablement to join our Treasury Services Client Enablement team. This role is located in Singapore.

In this role, you'll make an impact in the following ways: 

• Project manage client implementations for standard and complex products, services, and technology platforms.
• Member of a team responsible for advising clients or providing project management support for onboarding/transition/conversion projects. 
• Advises and guides clients on appropriate solutions and shepherds through to resolution.
• Coaches and guides on project management. 
• Serves as an escalation point for complex issues. 
• Work closely with Relationship Management, Business Development and Product Management teams to define new business wins.
• Researches, develops and establishes methodologies, protocols and processes to facilitate or improve project management and/or the client onboarding/transition/conversion experience.
• Participates with team in activities that align with their functional objectives. 
• Adheres to team standard operating procedures. 
• Tracks and reports on results and outcomes for client implementations and projects. 
• Understands team metrics and dashboards. 
• Liaises with peer leaders on product, technology or client service teams to ensure appropriate integration of activities and required hand-offs.
• Resolves complex client onboarding/transition/conversion issues.
   

To be successful in this role, we're seeking the following: 

• Bachelors degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience and at least 2 years of project management experience preferred. 
• Knowledge of Transaction Banking products and services, especially correspondent banking/clearing services, FX payments, Cash Management and more sophisticated Channel solutions (e.g. API, H2H, FTP) preferred.
• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here's a few of our recent awards: 

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.