Engineer, Service Operations
2 weeks ago
This position will be based at Loyang office.
Your tasks
- Ensure service jobs (depot and on-site) are accomplished to meet committed turnaround time and quality objectives
- Work in the service department and customer site, repair / calibrate equipment and provide technical support for Rohde & Schwarz products
- Repair equipment with ideally zero return
- Site troubleshooting, repair and calibration
- Provide technical support to other service center/subsidiaries
- Optimize service process and asset utilization
- Ensure traceability of service work
- Conduct regional service training to internal Rohde & Schwarz stakeholders
- Evaluate new product service capability
- Comply to ISO 9001 standard requirement
- Other duties or tasks as assigned on an as-needed basis
This position will be based at Loyang office.
Your qualifications
- Minimum Diploma in Electronics / Communication Engineering or relevant field of studies
- Minimum 3-year work experiences in RF or Wireless industry
- Preferably has experience with Test & Measurement equipment
- Strong Test & Measurement technologies knowledge
- Strong RF knowledge and good concept of metrology
- Strong analytical skill, service mindset, culture & qualities
- Good soldering skills
- Self-motivated and initiative
- Good communication & interpersonal skills
- Willing to travel to customer site
- Able to work independently as well as a team player
Interested?
We are looking forward to receiving your application Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.
We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.
Reference number: 13881
Recruiting Contact: Caroline Hii
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
As an integral part of its global strategy, Rohde & Schwarz established its presence in Singapore in 1997 and today, it offers well-established capabilities in R&D, production, system engineering, supply chain management and procurement services. With over 16 subsidiaries and more than 1,200 employees, the Regional Headquarters Singapore is responsible for the sales and services network in the Asia Pacific region, and is the regional hub for marketing and training / learning.
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