Manager, Office of Registrar

6 days ago

Central Region, Singapore Singapore Management University Full time $80,000 - $120,000 per year
  • Support the department to formulate and implement relevant PG student administration policies and procedures. Follow up on actions/work arising from relevant decisions and initiatives at PGPP/PGRP committees.
  • Research and document industry best practices for relevant PG student administration and provide advisory/recommendation to the department.
  • Provide relevant ad hoc PG reports and statistics to stakeholders/government agencies.
  • Act as liaison between GPOs and support units such as ISIS Admin Team for relevant functions.
  • Manage and maintain the registry of postgraduate student programme/plan records.
  • Manage term activation, student status (including issuance of letters of certification on graduation status) and support the candidature tracking for relevant PG programmes.
  • Manage the enrolment of non-coursework requirements (such as dissertation oral examination, postgraduate professional development series, etc.). This includes periodically checking that the records are in order (e.g. cases where non-coursework requirement fulfilment also attracts credits, say a 10-week internship attracts 1 course unit and a 20-week internship attracts 2 course units).
  • Manage PG programme graduation filing and completion, including ensuring respective programme director's endorsement has been obtained which serves to confirm that all stipulated academic requirements are fulfilled for the list of graduands. Checker for digital and hardcopy degrees and transcripts.
  • Covering officer for 5 to 8 areas during absence of the respective officers.
  • Help in other registrar functions, e.g. matriculation, commencement, exam administration, etc as assigned.

Qualifications

  • A degree holder in a business or related field.
  • 3 to 5 years of relevant work experience, preferably in a tertiary institution environment.
  • Familiar with student academic processes, preferably in the area of student records and graduation processing.
  • Knowledge/Experience in using the PeopleSoft Campus Solutions would be an advantage.
  • Highly organized and meticulous.
  • Committed to providing quality customer service.
  • Strong communication (spoken and written) and interpersonal skills.
  • Analytical and good problem solving skills.
  • Ability to work effectively independently and in a team.

Other Information

LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

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