Youth Guidance Officer

Ministry Of Social And Family Development

Permanent/Contract

What the role is

The Rehabilitation and Protection Group (RPG) provides services for the rehabilitation of adult and youth offenders and the protection of children and families. We are passionate and committed to making a difference in the lives of these children, youths and families and are looking for like-minded individuals who share the same passion as us to join our dynamic and life-changing team.
As part of the RPG family, the Youth Residential Service (YRS) is responsible for the rehabilitation, protection and reintegration of youths placed in secure care at the Singapore Girls' Homes (SGH).

What you will be working on

As a Youth Guidance Officer, you will take at-risk youths from challenging backgrounds through structured daily routines, coach and develop them to acquire personal mastery in the areas of positive values, attitude and habit formation.
You will need to plan, implement and review structures, routines and programmes in youth guidance. You will ensure the holistic well-being of female youths, and establish and maintain security and safety for the youths. You will manage youth discipline through a balanced, robust and caring approach. Being part of the ministry, you will collaborate with other professionals to achieve the rehabilitative outcomes for youths. You will also contribute to the professional growth and development of the Homes, Division and Ministry. You will serve as a positive role-model in speech, attitude and behaviour. You will work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

• You must be willing to work in shifts.

• As this role requires close supervision and to provide care of female at-risk youths, we are only able to accept female candidates.

What we are looking for

Functional/Technical Competencies

• Tertiary qualification

• Experience working in an institution, or with groups of at-risk youths and/ or challenging youths

• Youth-savvy, with strong interest and commitment in working and caring for challenging youths

• Efficient with organisational skills and able to leverage on technology

• Able to conduct risk assessment and maintain situational awareness when on duty, and respond appropriately and promptly in challenging situations.
Generic Competencies

• Able to command presence and respect

• Able to maintain consistent stand and respond to residents firmly and calmly and is not easily intimidated,

• Good physical stamina: Able to run distances to reach scenes of emergencies and climb multiple stairs daily when performing duties

• Analytical mindset with problem solving and decision-making skills

• Resilient and able to handle stress with high emotional stability

• Able to communicates effectively with good listening skills

• Adaptable and alert, and understands when to escalate complex issues

About Ministry Of Social And Family Development

"We are Professionals with Passion for People"
The Ministry of Social and Family Development (MSF) develops the "heartware" for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Ministry Of Social And Family Development or the wider Public Service.