Medical Operations Manager, APAC

Business Introduction

At GSK, we are committed to driving excellence and innovation in medical affairs operations across our diverse and dynamic International region. Spanning multiple countries and cultures, our Chief Patient Officer (CPO) organization plays a critical role in ensuring strong medical business leadership that aligns with GSK's overarching strategic goals.

The Regional Medical Operations Manager is a key role within our medical structure, designed to enable strong execution of medical affairs activities and foster collaboration between medical and commercial teams. By optimizing operations and identifying strategies to deliver value, this role supports the organization's vision of improving health outcomes globally.

Position Summary

The Regional Medical Operations Manager leads country medical excellence and medical operations managers across the sub-region (APAC, MAC-P, LATAM). Acting as the 'chief of staff' to the Area Medical Head, this individual ensures that medical strategy, innovation, and performance initiatives are effectively implemented in the countries within the sub-region.

The role involves planning and organizing key medical projects, tracking performance metrics, managing budgets and resources, and facilitating collaboration with cross-functional teams to achieve business objectives.

Key Responsibilities

• Event Planning: Plan and organize key area projects and events for the medical teams.
• Initiative Rollout: Cascade and implement Global Medical Affairs (GMA) and International region medical initiatives/projects among Local Operating Company (LOC) medical teams, ensuring effective communication and information sharing.
• Leadership Meetings: Organize Area medical leadership team meetings, including agenda creation, minutes, action tracking, and follow-up.
• Performance Metrics: Identify, establish, and track key medical performance metrics that accurately measure progress against business objectives.
• Resource Management: Track and analyze/report on resource allocation (headcount and finance) across all teams.
• High-Impact Activities: Support teams in planning and executing medical webinars, scientific symposia, and advisory boards.
• Annual Business Planning: Assist teams in the ABP process across therapeutic areas.
• Content Lab Support: Provide support for NX materials/documents in line with regional therapeutic area plans and priorities.
• Operational Improvement: Work closely with medical teams to identify and improve areas of operations for enhanced efficiency and performance.
• Audit Preparedness: Collaborate with the Area Governance Head to support audit preparedness plans, ensuring compliance with SE-related operations, ABAC, Zinc, Medical Information Systems, and other governance processes.

Qualifications/Skills

Basic Qualifications:

• Advanced university degree in science, business, or management.
• 5–10 years of experience in the pharmaceutical industry, with hands-on experience working with medical and scientific affairs teams.
• Excellent understanding of medical functions and medical affairs operational activities.
• Proven ability to handle multiple, complex projects concurrently.
• Team-oriented and flexible approach, with demonstrated leadership ability in cross-functional initiatives.
• Proven planning and organizational skills, as well as problem-solving capabilities.

Preferred Qualifications:

• Sound ability to understand scientific issues complemented by project and people management skills.
• Demonstrated experience in governance and compliance processes.
• Experienced communicator with the ability to manage stakeholder relationships effectively.
• Knowledge of operational excellence and project management best practices.

Work Arrangement

This role requires on-site presence, with occasional travel across the sub-region (APAC, MAC-P, LATAM).

Why Join Us?

Take on a key leadership role in driving medical operations excellence across a diverse and dynamic region. Join GSK in delivering innovation, collaboration, and operational excellence to improve health outcomes globally.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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