Senior Manager/Manager, Patient Financial Services

Job DescriptionYou will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all SGH patients.Job Requirements• Diploma in any discipline• Prior work experience in customer service will be an advantage• Team Player with good interpersonal and communication skills• Customer-oriented and must be...

Responsibilities:Plan and manage the execution of service improvement initiatives to improve patient experience and raise the service image of NDCSManage the end-to-end patient feedback process, from registering the feedback on CRM, to investigation, drafting the reply and closure of feedbackManagement of patient experience data, including generation of...

You will provide frontline customer service for the Orthopaedic Diagnostic Centre. You will perform patient registration, schedule patients' appointments, and billing of patients. You will also provide administrative support such as updating of patients' details, monitor office supplies and stationery and collate statistics relating to department's Key...

The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us.We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients' feedback, which includes seeking inputs from stakeholders,...

You will perform frontline duties at clinics, guiding patients through online and onsite registration, appointment scheduling and payment matters. You are also expected to assist patients in wayfinding to ensure they reach the designated service locations.In addition, you will assist doctors and patients during consultation, conducting basic patient...

The Job:The Senior Executive / Assistant Manager / Senior Assistant Manager will assist to provide support to the Department in providing a seamless, high level of service to patients seeking medical assistance and treatment in Singapore General Hospital (SGH).The job duties include but is not limited to the following:Manage the Patient Liaison Service front...

Passionate about patient safety and quality (PSQ)? Join us at the Institute for Patient Safety & Quality (IPSQ) where our team is dedicated to designing concepts and initiatives to enhance patient safety.As the PSQ Lead, you will collaborate with domain experts, manage impactful projects, educate staff on improvement methodology and tools, and publish best...

You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various departments pertaining to patients' appointments. Selected candidate will be offered employment under Singapore Health Services (Corporate...

About UsThe National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...

**WHAT WILL YOU DO?** The Financial Account Manager (FAM) is part of the local team and will work closely with our account managers to continuously exceed our clients' expectations. In this position, you will manage and oversee a wide range of administrative and financial responsibilities in our growing portfolio to contribute to the further growth of our...