Cafe Operations and Retail Executive

2 weeks ago

Museum, Singapore Singapore Art Museum Full time $35,000 - $45,000 per year

This role is responsible for running the operations of the SAM café and shop, ensuring smooth service, food and beverage preparation, and retail transactions. The caf is a small but dynamic 50 sqm space offering light refreshments and exclusive SAM merchandise.

The ideal candidate is friendly, detail-oriented, and adaptable, capable of managing both café and retail responsibilities efficiently.

Café Operations

  • Prepare and serve a variety of coffee beverages and other drinks.
  • Prepare and serve light snacks using a warming kitchen setup (no heavy cooking involved).
  • Maintain food hygiene and safety standards, ensuring cleanliness and compliance with regulations.
  • Wash and clean dishes, utensils, and equipment as part of regular maintenance.
  • Manage café supplies and inventory, ensuring timely replenishment of ingredients and products.

Retail & Customer Service

  • Operate the Point-of-Sale (POS) system for both café sales and SAM merchandise transactions.
  • Maintain an organised and visually appealing retail display for merchandise.
  • Provide warm and engaging customer service, assisting visitors with purchases and inquiries.
  • Assist in basic stocktaking and inventory management for merchandise.

Cleaning & Maintenance

  • Ensure the café and shop remain clean, presentable, and welcoming for visitors.
  • Perform daily cleaning tasks, including dishwashing, wiping down surfaces, and organising stock.

Qualifications

  • Previous experience in F&B service, retail, or a similar role is preferred.
  • Barista training or experience in coffee-making is necessary.
  • Able to prepare simple café dishes.
  • Comfortable with both café service duties and retail POS operations.
  • Strong customer service skills with a friendly and professional approach.
  • Ability to work independently and manage daily operations efficiently.
  • Basic knowledge of food hygiene and safety regulations.
  • Ability to stand for extended periods
  • All café staff must attend and pass a Basic Food Hygiene Course (BFHC), as required by the Singapore Food Agency (SFA).

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