Manager, Service

7 days ago


Jurong Town, Singapore MCI CAREER SERVICES PTE. LTD. Full time $90,000 - $120,000 per year

Lead service and operations transformation efforts to enhance patient care and operational efficiency. Drive strategic initiatives aligned with national healthcare goals, oversee the development of new polyclinics, and spearhead innovations in care delivery, digital adoption, and workforce transformation to support healthier communities and future healthcare needs.

Summary

  • Public Healthcare Instuition, West region
  • 5 Days,
  • AWS + VB

Responsibilities:

  • Lead workgroups on service transformation and polyclinic development projects.
  • Develop and execute strategies to promote patient self-help and self-care.
  • Coordinate cross-departmental collaboration and manage change across people, processes, and systems.
  • Define workplans and KPIs; provide insights to drive continuous improvement initiatives.
  • Monitor project progress and key milestones to ensure successful setup and commissioning of new/redeveloped clinics.

Requirements

  • Min. 8 years of working experience
  • Experience in service delivery, operations management, process improvement, and project management.
  • Experience in healthcare or operations sector is preferred
  • Proven experience leading service and operations transformation within a healthcare setting is an advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Jessica Grace Wong Hui Ying
Registration No.: R
EA License No: 06C2859 (MCI Career Services Pte Ltd)



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