Manager, IT Vendor Management
20 hours ago
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
Description and Requirements
Business Architect Manager / Director
Key Responsibilities:
1. SI Growth & Commercial Architecture
- Integrated Offer Design: Architect the "SI-plus-MS" blueprint. Design service modules that enable Sales teams to bundle long-term managed services into initial SI bids, ensuring recurring revenue is embedded in the "Day 1" contract.
- Scalable Operating Model (TOM): Design the organizational structure required to support rapid SI expansion in Singapore, ensuring the model can handle a 2x increase in project volume without a linear increase in management overhead.
- Market Alignment: Translate Singapore-specific market demands (e.g., hybrid cloud migrations, cybersecurity resilience) into standardized architectural patterns for repeatable delivery.
2. Resource Deployment & Optimization
- "Liquid Talent" Framework: Architect a resource deployment engine that allows engineers to move fluidly between high-intensity SI project phases and steady-state Managed Services support based on real-time demand.
- Predictive Capacity Orchestration: Build the logic for a predictive "Bench Management" system, correlating the SI sales pipeline with existing contract lifecycles to forecast talent deployment and prevent "dead time."
- Global-Local Delivery Mix: Architect the interaction between Singapore-based "Onshore" specialists and "Offshore/Nearshore" delivery centers to optimize the unit cost of every project and service.
3. Lifecycle Efficiency & Margin Engineering
- The "Zero-Friction" Handover: Design the architectural gatekeeping process to ensure SI projects are delivered "Operations-Ready," reducing "Hyper-care" costs that erode margins during the transition to MS.
- Standardization vs. Bespoke Control: Establish the "80/20 Rule" in service design—architecting solutions so 80% of delivery uses standardized building blocks, allowing high-cost local resources to focus on 20% high-value customization.
- Value Stream Optimization: Map and optimize the end-to-end flow from "Project Kickoff" to "Steady-State Support" to eliminate cost leakages and resource bottlenecks.
Critical Deliverables
Deliverable
Purpose
Integrated Operating Model (TOM)
The master blueprint for how SI and Managed Services teams collaborate and share resources.
Resource Deployment Matrix
A logic-based framework for assigning talent based on project priority, skill level, and margin impact.
SI-to-MS Lifecycle Map
A visual guide for the seamless transition of a client from "Build" to "Run."
Unit Cost & Margin Framework
A financial model that defines the "Cost-to-Serve" for every major SI and MS offering.
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