Implementation Consultant

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Provides external, client-facing operational, analytical, business, management, technology, and/or project management consulting services to organizations within an industry of specialization. Utilizes industry knowledge and experience to help organizations bridge the knowledge gap on business transformational projects. Primarily responsible for the identification/development of solutions for clients using company products, outsourced IT solutions and/or proprietary tools/techniques that others implement. Defines client needs and develops a plan and proposal for delivery of the project. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills. May develop and deliver detailed IT solutions through consulting project activities. Technical responsibilities may include system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Performance is typically evaluated based on utilization, (i.e., billable hours). Project management activities include interaction with company and client managers and cost/schedule monitoring. May have some financial responsibilities including project cost estimating, proposal generation, and invoicing. May participate in sales and proposal presentations in addition to completing ongoing team account activities. Intermediate professional working on projects of a moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement. Demonstrates a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions. Guides less experienced team members. May recommend new procedures.

We are seeking a talented and service-minded person to join our team at SS&C Advent as a Consultant.

In this role, you will help our clients across Asia Pacific optimize business workflows, by implementing and advising on technology solutions to streamline their processes, for increased efficiencies and reduced operational risk.

As a Consultant, you will work closely with our clients to implement and maintain our technology solutions in their front-to-back office environments. Typical tasks include workflow analysis, business requirement specification, system configuration, data conversion, specification of custom deliverables, system testing, user training and client communication. You will also advise on potential enhancements to clients' technology stack and processes. Given the geographical spread of our client base, this role is ideal for candidates who are flexible in terms of travelling, and enjoy exploring different cultures and business practices across the globe.

This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career, and grow a solid network within the fin-tech industry.

Responsibilities

• Deliver business and technical consulting services of high quality as part of implementation projects.
• Be the dedicated Implementation Consultant and own specific deliverables within projects, or be responsible for the entire delivery of a project, depending on size and complexity of the engagement.
• Work with clients to understand their business as well as their requirements, and then design and implement new or enhanced business workflows using the SS&C Advent technology stack.
• Deliver bespoke user training on SS&C Advent's systems and business processes.
• Understand the technology and integration landscape of clients, and be able to evaluate and recommend enhancements.
• Configure the SS&C Advent systems according to the agreed specifications and client requirements, following industry best practices.
• Be able to communicate clearly to clients and ensure that the correct expectations are set throughout the entire project.
• Contribute to senior strategic and service review meetings with clients as necessary.
• Ensure all services are provided at the highest standards, to ensure client satisfaction.
• Build and maintain good working relationships with clients, and handle issues related to any aspect of the services provided.
• Build and maintain good relationships with internal teams and stakeholders, and collaborate across regions to constantly improve how we service and support our clients.
• Work with our technology team and other servicing groups on projects to change or devise solutions to meet our clients' needs.

Qualifications & Skills

• Good business knowledge of the investment management industry.
• Relevant work experience (consulting, asset management or financial software).
• Strong IT/technical skills (MS Windows, MS SQL, MS IIS, integration tools, reporting tools, scheduling, networks and databases).
• Understanding & strong experience of financial instruments (stocks, bonds, funds, derivatives, private equity).
• Postgraduate degree.
• Prior knowledge of SS&C Advent systems is a strong plus, but not a requirement.
• A positive client-, team- and solution oriented attitude.
• Strong problem solving & troubleshooting skills.
• Highly motivated self-starter with an appetite for knowledge and eager to learn.
• Effective and efficient researcher.
• Strong organizational skills with the ability to set, organize and meet priorities.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently as well as with others in a team environment.
• Flexibility to travel to different regions if required.
• Flexible working hours based on client engagement.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.