Implementation Consultant

About CloudPay:
CloudPay is the leading global pay solution and winner of GPA’s Payroll Software Supplier of the year award 2021. Listed as a top 100 software company by The Software Report, we provide all employee pay processes - including payroll, payments, and on-demand pay through our cutting-edge SaaS platform and mobile app.

CloudPay draws on 25+ years’ experience to manage global payroll and payments in over 1,500 global entities, for a diverse range of multinational customers, including Visa, Expedia, GSK, and Airbnb. With more than 800 staff across 11 global offices, we value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work.

projects, empowerment to make a difference, and an environment that inspires innovation.

The benefits of working at CloudPay include a competitive compensation package, flexible remote

working, career development opportunities, access to wellness resources, and a vibrant global culture.

We are looking for passionate individuals who maintain a strong desire to succeed.

Implementation Consultant role is to support project teams in the implementation of new clients onto the CloudPay platform. As part of CloudPay’s payroll implementation team, the Implementation Consultant will work closely with Project Managers and Payroll Subject Matter Experts/In Country Providers and work collaboratively with CloudPay global payroll operations teams.

Daily Duties and Main Responsibilities will include:

- The Implementation consultant will work closely with Project Managers and will be responsible for performing requirements analysis, payroll system configuration and testing
- This is a high visibility client facing role which requires acting as the client’s main point of contact for payroll specific queries arising at any point of time during the implementation life cycle
- Understanding of payroll is a must in order to be able to review and validate client’s payroll details for completeness
- Quality of information provided as well as to perform gap analysis between the client’s current payroll and CloudPay’s payroll platform
- Ensuring the payroll review processes are followed and parallels and handover documents are signed off
- Ensures that testing of development work is thorough and is signed off by clients
- This role will be responsible for transitioning newly implemented projects to the Regional Operations team by documenting the “payroll transition manual” specific to each implementation and shadowing the Operations team during the project stabilization period
- Strong inter-personal skills with the ability to articulate and document client requirements as this role would frequently act as the conduit between client user group and IT Engineering (development & testing) teams

Attributes and Experience Required:

- With at least 2 years working experience in payroll processing or HRIS implementation
- Experience in implementation of payroll and / or HR solutions
- Knowledge of how a business operates and achieves profitability
- Knowledge of different international payrolls and statutory requirements
- High degree of competence with MS Office suite of software
- Experience of different payroll platforms in the set up phase and operating phase of payrolls, especially Sage, Meta4, Highline, Oracle, SAP
- Experience working with cross-functional teams on a variety of projects including new business, process development, partner and vendor management.
- Experience of preparing and delivering presentations to all levels of business stakeholders
- Achieving results through 3rd parties and vendor / partner management skills
- Cooperating with multiple agencies who are not under the job holder’s direct control

Package and Benefits:

- Competitive annual salary and benefits
- Fully paid annual leave, plus bank holidays
- Flexible remote working
- Birthday leave
- Group Medical Benefit
- Personal and professional development opportunities
- Friendly working environment