Director of Nursing

The Director of Nursing (DON) is responsible for overseeing the overall nursing operations in the nursing home, ensuring high-quality residential care, regulatory compliance, and efficient staff management. This leadership role involves strategic planning, policy implementation, staff supervision, and collaboration with healthcare professionals to provide excellent resident-centered care.

Job Responsibilities:

1. Leadership & Management

• Develop, implement and evaluate nursing policies, procedures, and best practices to maintain high standards of care.
• Ensure compliance with MOH (Ministry of Health), AIC (Agency for Integrated Care) and other relevant healthcare regulations.
• Provide leadership and direction to nursing staff, ensuring efficient and effective nursing care services.
• Foster a culture of teamwork, continuous learning, and professional development among the nursing team.
• Participate in strategic planning and decision-making processes to enhance healthcare services in the nursing home.

2. Clinical Governance & Quality Assurance

• Ensure that nursing care services comply with Singapore's healthcare regulations and accreditation standards (e.g., MOH licensing, Healthcare Services Act (HCSA), National Nursing Standards).
• Develop and implement quality improvement initiatives to enhance residents' safety and service excellence.
• Monitor infection control measures, medication management, fall prevention and clinical procedures to maintain high care standards.
• Conduct regular audits and assessments to identify areas for improvement.

3. Staff Development & Training

• Oversee recruitment, training, and performance evaluation of nursing staff, including Registered Nurses (RNs), Enrolled Nurses (ENs), Nursing Aides and Healthcare Assistants.
• Implement continuing education programs and professional development opportunities for nursing staff.
• Ensure adequate staffing levels and proper skill mix to meet residents' needs.

4. Resident & Family Engagement

• Ensure residents receive high-quality, person-centered care tailored to their individual needs.
• Address residents' concerns and grievances in a timely and professional manner.
• Communicate effectively with residents' families, providing updates and guidance on care plans.

5. Budget & Resource Management

• Manage the nursing department's budget, including manpower, medical supplies, and equipment.
• Optimize resource allocation while ensuring cost-effective care delivery.
• Collaborate with other departments to ensure seamless operations within the nursing home.

6. Compliance & Risk Management

• Ensure adherence to all regulatory requirements, including MOH, AIC, HCSA, and Workplace Safety and Health (WSH) guidelines.
• Implement risk management strategies to prevent adverse events and maintain a safe environment for residents and staff.
• Stay updated on healthcare policies and adapt nursing home operations accordingly.

Job Requirements:

• Education: Degree in Nursing (BSN) or equivalent; a Master's degree in Nursing or Healthcare Management is a plus.
• License: Registered Nurse with the Singapore Nursing Board (SNB).
• Experience: At least 10 years of nursing experience, with a minimum of 3–5 years in a leadership or managerial role, preferably in a nursing home or eldercare setting.
• Skills: Strong leadership and team management skills
  
  Excellent clinical knowledge and nursing expertise
  
  Good understanding of Singapore's healthcare regulations and eldercare policies
  
  Ability to handle emergency situations and make quick decisions
  
  Strong communication and interpersonal skills

Key Performance Indicators (KPIs):

• Compliance with MOH/AIC regulations and audits
• Patient satisfaction and family feedback scores
• Infection control and safety compliance rates
• Efficiency in budget and resource management