IT Officer, Business Solutions I

IT Officer, Business Solutions I (Software Engineer)

Job #:

req34750

Organization:

World Bank

Sector:

Information Technology

Grade:

GF

Term Duration: 2 years 0 months

Recruitment Type:

Local Recruitment

Location:

Singapore,Singapore

Required Language(s):

English

Preferred Language(s):

Closing Date:

11/28/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you
want to build a career that is truly worthwhile? Working at the World Bank
Group provides a unique opportunity for you to help our clients solve their
greatest development challenges. The World Bank Group is one of the largest
sources of funding and knowledge for developing countries; a unique global
partnership of five institutions dedicated to ending extreme poverty,
increasing shared prosperity and promoting sustainable development. With 189
member countries and more than 120 offices worldwide, we work with public and
private sector partners, investing in groundbreaking projects and using data,
research, and technology to develop solutions to the most urgent global
challenges. For more information, visit

ITS
Vice Presidency Context 

Information
and Technology Solutions (ITS) enables the WBG to achieve its mission of ending
extreme poverty by 2030 and boosting shared prosperity in a sustainable manner
by delivering transformative information and technologies to its staff working
in over 130 client countries. ITS is one of three Vice Presidencies (VPUs) that
have been brought together as the World Bank Group Integrated Services (WBGIS),
to provide enhanced corporate core services and enable the institution to
operate as one strategic and coordinated entity.   
ITS'
vision is to transform how the Bank Group accomplishes its mission through
information and technology. In this fast-paced, ever-changing world, the
formulation and implementation of the ITS strategy is an ongoing, iterative
process of learning and adaptation developed through extensive consultations
with business partners throughout the World Bank Group.   
ITS
shapes its strategy in response to changing business priorities and leverages
new technologies to achieve three high-level business outcomes: business
enablement, by providing Bank Group units with innovative digital tools and
technologies to transform how they deliver value for their clients; empowerment
and effectiveness, by ensuring that all Bank Group staff are connected, able to
find information, and productive to accelerate the delivery of development
solutions globally; and resilience, by equipping the Bank Group to provide
risk-based cybersecurity and robust data protection for a global network and a
growing cloud platform.   

ITSFD
Low Code Technical Project Manager's Position  

The
ITS Fiduciary Operations Unit (ITSFD) supports digital solutions for
Procurement, Financial Management, and Environmental and Social Safeguards
across Bank Operations. It provides integrated, efficient tools that enable
borrowers and staff to ensure compliance with fiduciary requirements, financial
audits, and environmental and social safeguards. 

The
Information and Technology Solutions Fiduciary Operations unit (ITSFD) is
seeking an experienced Technical Lead & Project Manager to lead
enterprise-scale low-code platform deployments and manage LCAP application
delivery across the World Bank's fiduciary domains. This role combines program
leadership, technical governance, and agile execution to ensure successful
adoption of low-code platforms (e.g., OutSystems, Appian, Salesforce) and
delivery of mission-critical applications at scale. 

The
ideal candidate will have a strong background in enterprise low-code
ecosystems, integration strategies, and agile product delivery, with proven
experience managing complex, multi-stakeholder projects in global
organizations. 

Responsibilities  

- Provide technical
leadership and direction across all phases of the solution lifecycle,
ensuring alignment with enterprise architecture, security, and compliance
standards. 

- Lead end-to-end
planning, execution, and governance of enterprise low-code platform
deployments and LCAP application projects. 

- In-depth knowledge
of the low-code / no-code application platform LCAP (i.e. OutSystems,
Appian, Slaesforce), including its visual development environment,
architecture canvas, modular design principles, and best practices for
building scalable and maintainable applications. 

- Leading and
mentoring a team of developers, providing technical guidance, conducting
code reviews, and fostering a culture of continuous improvement. 

- Designing robust
and scalable technical architectures for LCAP solutions, translating
business requirements into technical specifications, and ensuring
adherence to architectural best practices. 

- Define project
scope, objectives, timelines, and deliverables aligned with business
priorities and enterprise architecture standards. 

- Manage stakeholder
engagement across business, IT, and vendor teams; ensure alignment with
fiduciary and operational requirements. 

- Oversee risk
management, compliance, and quality assurance throughout the project
lifecycle. 

- Diagnosing and
resolving production issues, optimizing application performance, and
implementing effective debugging strategies. 

- Communicate
technical decisions and trade-offs clearly to stakeholders and leadership,
ensuring alignment with business objectives. 

- Promote best
practices in low-code development, DevSecOps, and integration
patterns. 

- Strategic thinking
and ability to balance technical feasibility with business value. 

- Foster a culture of
technical excellence and continuous improvement across teams. 

- Quickly learn new
technical and domain knowledge to adjust product strategies and
effectively address changing stakeholder needs. 

- Ability to embed
Generative AI (GenAI) capabilities into LCAP applications, including
RESTbased integration with enterprise AI services (e.g., Azure OpenAI,
Google Gemini), with proper grounding, safety filters, and fallback
mechanisms.  

- Build
document centric AI features (extraction, classification, summarization,
compliance checks) orchestrated from LCAP solutions, incorporating
humanintheloop review and audit support.  

- Design Retrieval
Augmented Generation (RAG) architectures combining LCAP applications with
enterprise search or vector stores for accurate, traceable
responses.  

- Implemented AI
evaluation and quality controls, including test sets, guardrails,
toxicity/bias checks, and production telemetry for latency, error rates,
and cost governance.  

- Apply Responsible
AI practices aligned with enterprise frameworks, covering privacy, data
loss prevention (DLP), data residency, model risk documentation, and human
oversight.  

- Leverage LCAP
platform AI capabilities (e.g., builtin AI assistants, connectors, and
reusable components) to improve developer productivity and standardize AI
building blocks. 

- Create reusable
components, templates, and accelerators to streamline development. 

- Drive integration
with enterprise systems (e.g., SAP, ServiceNow, Azure AD, data platforms)
ensuring compliance with security and data residency policies. 

Product
Development & Agile Execution 

- Coordinate with
architects and developers to ensure secure, scalable, and maintainable
solutions. 

- Implement
governance frameworks for platform usage, ALM, and development
guardrails. 

- Work closely with
business analysts, product owners, and solution architects to translate
business requirements into technical solutions. 

- Actively
participate in SAFe ceremonies (PI Planning, sprint planning, system
demos, retrospectives) to ensure technical alignment and delivery
transparency. 

- Track KPIs and
business outcomes to measure value realization and inform roadmap
evolution 

- Track progress,
manage risks, and ensure on-time, on-budget delivery. 

- Facilitate
discussions to align technical decisions with business objectives. 

The
Low Code Technical Project Manager's key deliverables include: 

- Provide technical
direction and oversight across all phases of the project lifecycle. 

- A comprehensive
design document outlining system components, integration points, data
flows, and alignment with enterprise standards. 

- A phased execution
plan detailing development milestone, resource allocation, timelines, and
risk mitigation strategies. 

- Delivery of a
clean, maintainable, and well-documented codebase that adheres to
organizational coding standards and includes automated testing
coverage. 

- Regular reporting
on development progress, code quality metrics, issue tracking, and
resolution status to stakeholders and Product manager. 

- Monitor project
progress, identify risks, and implement mitigation strategies. 

- Deployment plans
and governance frameworks for low-code platforms. 

- Integration
strategies and reference architecture. 

- Training materials
and adoption toolkits. 

- Progress reports,
KPIs, and risk assessments. 

- Documentation for
LCAP solutions and platform standards. 

- Active
participation in SAFe ceremonies. 

- Ensure adherence to
budget, scope, and quality standards. 

-Facilitate sprint
planning, stand-ups, and retrospectives in agile environments. 

- Report project
status and outcomes to leadership and stakeholders. 

Selection Criteria

* A master's degree
in computer science, engineering or a related technical field with at
least 5 years of relevant experience, or a bachelor's degree with a
minimum of 7 years of project management experience.  

* 4 years of hands-on
development using LCAP, including building web and mobile applications,
integrating with external systems via APIs (REST/SOAP), and handling data
modeling and SQL. 

* 4+ years of
experience in IT project management in low-code platform delivery 

* Proven track record
managing enterprise-scale deployments and application delivery using
low-code platforms (OutSystems, Appian, Salesforce). 

* Strong
understanding of integration architectures (APIs, event-driven patterns),
identity management, and data governance. 

* Experience with
ALM/DevOps for low-code and pro-code environments (Azure DevOps, GitHub,
IaC). 

* Advanced expertise
in at least one enterprise LCAP (architecture, configuration,
extensibility via services/components); relevant certification(s)
preferred.  

* Excellent
communication, stakeholder management, and leadership skills in a global,
matrixed environment. 

* Demonstrated
experience embedding GenAI/ML into apps and ability to integrate with
Azure OpenAI and Google Gemini at minimum, including safe prompting,
grounding, and fallbacks. 

* Proven track record
implementing secure-by-design solutions aligned with enterprise standards
(OWASP, NIST, Zero Trust), including secrets management and API
security. 

* Knowledge of
enterprise integration with platforms commonly used in IFIs or large
enterprises (e.g., SAP S/4HANA, ServiceNow, M365/Azure,
Snowflake/Databricks). 

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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