Front Office Assistant Manager

7 days ago

Central Region, Singapore HOTEL 1855 OPCO PTE. LTD. Full time $60,000 - $120,000 per year

REPORTS TO: Director

JOB DESCRIPTION:

Are you a dynamic hospitality leader who thrives in a fast-paced environment? We're seeking an Assistant Manager / Front Office Manager to oversee daily operations at our boutique hotel, ensuring exceptional guest experiences while leading a motivated team. If you love challenges, problem-solving, and creating memorable stays, this is your chance to grow with us

RESPONSIBILITIES:

§  Lead and inspire Front Office & Housekeeping teams to deliver seamless check-ins, spotless rooms, and outstanding guest service.

§  Resolve guest concerns with creativity and professionalism, turning challenges into loyalty-building moments.

§  Manage operating budget, records, contracts, and inventory supplies and develop a network of emergency services and flexible to support during peak periods and emergenciesas required.

§  Achieve productivity and quality goals by establishing performance goals for employees and providing regular feedback. Ensure all staff are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.

§  Prepare regular and ad hoc management reports

§  Drive revenue by optimizing room occupancy and implementing upselling strategies.

§  Initiate salary, disciplinary or other staff-related actions in accordance with company rules and policies.

§  Ensure a safe and secure environment for guests and employees.

REQUIREMENTS:

  • At least 3 years of working experience in supervisory/managerial capacity is required for this position.
  • Candidate must possess at least a Diploma/Degree in Hotel Management or equivalent
  • Proven ability to coach and develop a team of at least 10 employees.
  • Excellent communications and interpersonal skills.
  • Excellent time-management and general organization skills.
  • Positive, innovative approach to problem solving.
  • Ability to work in a multitasking environment and display grace when under pressure and execute in an efficient manner.
  • High level of IT proficiency is required.
  • Good command of spoken & written English. Proficiency in other languages will be an advantage

WHY JOIN US?

§  Competitive salary + performance bonuses

§  Career growth with sponsored training

§  A supportive, dynamic team environment

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