Service Sales Engineer

Not just a job, but a career
Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Responsibilities

• Achieve assigned budget for Order Intake/ Sales Turnover/Gross Profit
• Develop and grow service business, as well as, to protect Yokogawa system/solution installed base in Singapore
• Review customers' service modification requests and work closely with service operations to generate quotations
• Maintenance contract sales pursuit and renewal. Timely renewal of the back-to-back support with YHQ / 3rd party vendors
• Proactively work with supporting departments/ 3rd party vendors to identify new opportunities to expand installed base
• Collaborate with various Departments/ 3rd party vendors to generate solutions to meet customers' requirements/ upsell offerings
• Manage high volume of quotation requests and turnaround in short notice
• Process order booking and proper handover to operations teamt

Requirements

• Diploma/Degree in Engineering Discipline
• Prior hands-on experience with Yokogawa DCS and / or Prosafe-RS engineering
• Ability to leverage on a good understanding of customer's installed systems/ solutions to create and develop business opportunities
• Understand DCS IO full loop configuration requirement (IO module/cable type & length/Terminal Board)
• Understand DCS control drawings, logic & graphics. Basic experience with Prosafe-RS, Exa Solution packages & Networking
• Able to study End-user/EPC requirements and estimate technical efforts required based on given IO list/scope of work
• Understand the fundamentals of Cybersecurity solutionst

By responding to Yokogawa's advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.
We regret to inform that only shortlisted candidates will be notified.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa

about our Employee Referral process