client project implementation manager
6 days ago
Oracle NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM and ecommerce software. NetSuite helps companies manage core business processes with a single, fully integrated system in the cloud. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward.
Picture yourself building a successful career at Oracle-NetSuite - working alongside hard-working, dedicated, innovative, and driven people, staying invested in our customers and the community, and helping fast-growing mid-sized organizations and larger enterprises achieve their business goals.
What You'll Do
As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.
You will:
- Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
- Analyze business needs to help ensure the Oracle NetSuite solution meets the customer's objectives by combining leading practices, product knowledge, and business acumen
- Resolve complex customer issues by recommending and delivering solutions
- Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
- Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively
- leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
- providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
- being responsible for managing clients in post go-live environments.
- being adept at managing the delivery of NetSuite application functionality.
- working with technical and performance experts at NetSuite to get the best outcomes for your Customer.
- Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.
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