client project implementation manager

4 days ago

Singapore ORACLE CORPORATION SINGAPORE PTE LTD Full time $120,000 - $240,000 per year
Overview

Oracle NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM and ecommerce software. NetSuite helps companies manage core business processes with a single, fully integrated system in the cloud. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward.

Picture yourself building a successful career at Oracle-NetSuite - working alongside hard-working, dedicated, innovative, and driven people, staying invested in our customers and the community, and helping fast-growing mid-sized organizations and larger enterprises achieve their business goals.

What You'll Do

As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.

You will:
  • Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
  • Analyze business needs to help ensure the Oracle NetSuite solution meets the customer's objectives by combining leading practices, product knowledge, and business acumen
  • Resolve complex customer issues by recommending and delivering solutions
  • Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
  • Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively
Other responsibilities include:
  • leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
  • providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
  • being responsible for managing clients in post go-live environments.
  • being adept at managing the delivery of NetSuite application functionality.
  • working with technical and performance experts at NetSuite to get the best outcomes for your Customer.
  • Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.
Ideally with 7+ years NetSuite hands on implementation/optimization experience. Your 7+ years consulting experience with other ERP solutions is a definite plus. The role is located in Singapore, with the ability to travel up to 15%.

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