part-time / full-time admin assistant (ops dept)

2 weeks ago


Bukit Batok, Singapore CWCS PTE LTD Full time

Job Description & Requirements

We are looking for Part-Time / Full-Time Admin Assistant (Operation Department ) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and good time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard

Working Days:

  • Part-time: 4 days per week
  • Full-time: 6 days per week

Work Shift:

  • 7am to 4pm or 2pm to 11pm (Will arrange by Executive or Management)

Responsibilities:

  • Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins
  • Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
  • To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
  • Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

  • Minimum 1 year experience in customer service, scheduling
  • Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
  • Pleasant and friendly personality Strong problem solving capabilities
  • Prefer to able to understand and read Chinese as to handle Chinese staff and customers
  • Able to work at a fast pace environment, fast learner, willing to take up responsibility
  • Computer literacy


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