Manager/Senior Manager, Digital Platform Optimisation

1 day ago

Paya Lebar Quarter SSG, Singapore Maritime and Port Authority of Singapore Full time $80,000 - $120,000 per year

[What the role is]

[What the role is]

The candidate will contribute towards optimisation of the MySkillsFuture portal, a one-stop portal for Singaporeans to plan their lifelong learning journey, through data-driven insights and tech stack review.

[What you will be working on]

[What you will be working on]

The candidate will be required to perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

  • Conduct in-depth analysis of user patterns, conversion funnels, and engagement metrics to track performance and identify areas for improvement

  • Partner with development team to review front-end and back-end tech stack to ensure portal performance optimisation

  • Propose recommendations for website feature and product enhancements, supported by UX assessment and user research/ testing

  • Design prototypes and iterate ideas for UI design (wireframes, mock-ups)

  • Work closely across teams with internal and external project managers

[What we are looking for]

[What we are looking for]

  • Has at least 3 years of experience in business analysis, UX/UI design, and/or website development work

  • Proficient in analysing qualitative and quantitative data to support decision-making and discover actionable insights

  • Has experience managing a product in cross-functional agile teams, working with internal and external stakeholders to translate business objectives into actionable improvements

  • Understands programming languages, and frontend frameworks and libraries to conduct website code review

  • Able to apply appropriate human-centric tools and techniques to test and improve the product over time

  • Motivated to constantly experiment with ideas for improvement while managing risks and mitigating the impact of change

  • A team player who has an eye for detail and works well under pressure

  • Knowledge of the following tools are a plus

    • Web analytics tools such as Adobe Analytics, SQL for data querying

    • UI design tools such as Figma

    • Artificial intelligence tools for predictive modelling

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

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