Sales Support Associate
2 weeks ago
Leschaco Pte Ltd. is hiring a Full time Sales Support Associate role in Jurong East, Singapore. Apply now to be part of our team.
Requirements for this role:
- Looking for candidates available to work:
- Mon morning
- Tue morning
- Wed morning
- Thu morning
- Fri morning
Key Responsibilities:
- Manage customer inquiries related to import, export, and cross-trade shipments by providing Request for Quotation (RFQ) and tailored logistics solutions.
- Liaise effectively with internal departments and overseas agents to ensure accurate and timely responses to service requests.
- Prepare and issue customer quotations, including monthly tariffs for LCL (Less-than-Container Load) and FCL (Full Container Load) shipments for assigned clients.
- Follow up on quotations, gather customer feedback, and work towards successfully closing deals.
- Upon confirmation from the customer, collect shipment details and handover files to the operations team for execution.
- Monitor shipment movement to ensure smooth delivery and proactively resolve any potential delays.
- Compare freight costs across carriers and routes to offer customers the most competitive rates and optimal services.
- Respond to quarterly RFQs, if assigned, by preparing detailed cost comparisons and value-added service proposals.
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