Admin Executive

5 days ago

Bishan, Singapore REACH Community Services Society Full time $40,000 - $80,000 per year

About the Role

The Administrative Executive supports the smooth operation of the Counselling Service Centre by managing a wide range of frontline and administrative functions. This role works closely with a team of counsellors to facilitate counselling services, training seminars and talks, community outreach, and wellness programmes.

Why Join Us?

Be part of a team that contributes meaningfully to the community by promoting social cohesion and supporting the mental wellness of individuals and families.

Key Responsibilities:

Client & Case Management

  • Attend to all enquiries via the centre's main line and email.
  • Assign new centre cases to counsellors based on Registration Forms, book appointments in SimplyBook (SB), and update the allocation file.
  • Assign new Syariah Court (SYC) cases via the Partners' Portal, create bookings in SB, and update the allocation file.
  • Check and reconcile closed SYC cases against counsellors' caseloads and ensure monthly invoicing to Syariah Court.
  • Input and submit monthly statistical reports by the 5th of each month.

Administrative & Office Operations

  • Purchase and maintain adequate office supplies and oversee storage.
  • Monitor and maintain office assets, arrange repairs, and renew contracts as needed.
  • Maintain an orderly e-filing system in and ensure collaterals are neatly stored for easy retrieval.
  • Attend monthly team meetings and take minutes.

Event & Outreach Coordination

  • Coordinate the smooth running of events, including those with corporate partners or community stakeholders.
  • Work with the Community Engagement team to design flyers and brochures.
  • Create and manage online registrations and payments for events and programmes.

Requirements

  • Minimum a GCE 'O' Level certificate or Diploma in any discipline
  • Minimum 2 years of relevant experience
  • Conversant in English and any 2nd language
  • Good communication and interpersonal skills
  • A good team player, dynamic and self-motivated
  • Keen on administration details and detail oriented
  • Has a strong passion in reaching out and making a difference in the lives of the needy

For more information, please refer to our job posting on MyCareersFuture.

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