Flight Service Coordinator

7 days ago


Singapore VIETNAM AIRLINES JSC Full time $25,000 - $30,000 per year

Work location: Changi Airport Terminal 3

Type of employment: full-time, roster based on Vietnam Airlines' flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

  • Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

  • Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

  • Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

  • Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

  • Invoice checking, including those for lounge each month

  • Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

  • The requirement for an Airport Security Identification Card issued by Changi Airport;

  • Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline's passenger and flight service an advantage

  • Working knowledge of the airline's DCS, GDS & CRS with Amadeus is an advantage

( Only shortlisted applicants will be contacted for an interview )



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