Customer Care Associate

3 days ago


Bedok New Town, Singapore World Marketing Group Pte Ltd Full time $36,000 - $66,000 per year

World Marketing Group Pte Ltd is hiring a Full time Customer Care Associate role in Bedok, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Expected salary: $3,000 - $3,700 per month

Company Description

Established in 1982, World Marketing Group Pte Ltd (WMG) is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia. Our strategic network covers Singapore, China, Malaysia, Thailand, Hong Kong, and extends partnerships globally.

Role Description


• Manage end to end key account management.


• Manage daily customer enquiries and complaints that come in via email and calls, and ensure timely resolution and to maintain good customer service.


• Expedite all critical orders with local subcontract vendors.


• Assist to manage clients and vendors administratively and operationally.


• Assist to manage and oversee projects operationally to ensure full compliance with the SOPs.


• Assist to update SOPs, billing instructions and payment instructions.


• Assist to work on RFQs from clients.


• Assist to prepare invoices.


• Manage the import/export declaration processes.


• Any other projects as and when assigned.

Qualifications


• Minimum Diploma holders or above in any field


• Effectively bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders


• Need to be IT Savvy (especially MS Office tools)


• Knowledge and experience in logistics with customer service and account management skillsets preferred.


• Commitment to meet tight datelines and reporting requirements


• Mature with excellent interpersonal skills, strong work ethic, independent, entrepreneurial, proactive, and accountable.


• A positive attitude is a must.


• Able to start immediately or within short notice preferred.



  • Bedok, Singapore Poh Meng Engineering Pte Ltd Full time

    A Customer Care Consultant is the first person most customers communicate with when they have a request or concern. He/She must **handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customer's experience**. This role also requires performing administrative support to the department i.e. scheduling of work...


  • Bedok New Town, Singapore UPS Full time $60,000 - $180,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Bedok New Town, Singapore Das Umbrella Full time $7,680 per year

    Working Location: Kaki BukitWorking Hours: Saturdays & Sundays, 10am to 6pmSalary: SGD 12/hour.Looking for long-term part time showroom sales associate to help out every weekend 10am to 6pm.Responsibilities:Handle walk-In customers with careAssist walk-in customers with enquiries about mattresses or other related product line that we carry.Assist to sell the...


  • Ang Mo Kio New Town, Singapore Ren Ci Hospital Full time $30,000 - $60,000 per year

    Location: Ang Mo KioJob Category: Support CarePosting Date: 1 Oct 2025Job ResponsibilitiesJob ResponsibilitiesProvide companionship by actively listening to the residents' wishes and concerns, and ensuring that measures are taken to keep them comfortableFacilitate and support all aspects of the residents' daily lives, taking into consideration individual...

  • Senior Counsellor

    1 week ago


    Bedok, Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

  • Senior Counsellor

    1 week ago


    Bedok, Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...


  • Bishan New Town, Singapore Carro Singapore Full time

    As part of the Customer Service team you are required to communicate with our customers in a timely and professional manner through our inhouse online chat and/or phone call system. This involves assisting customers with information they may require which may include some sales related pitching to convince them to engage our services. This role involves...


  • Bedok, Singapore METHODIST WELFARE SERVICES Full time

    **Job description** To provide care and conduct activities and wellness programs for the elderly in a center-based setting. - Plan and conduct activities for the elderly in that promotes health and wellness both one-to-one and group setting - Supervise and assist elderly to participate in exercise programme safely - Provide assistance to elderly in basic...


  • Bedok, Singapore Marken Full time

    **Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - To monitor all shipments on a daily basis to ensure that shipments are collected and delivered...


  • Bedok New Town, Singapore Ferndale Pet Travel Pte. Ltd Full time $30,000 - $60,000 per year

    Passionate Pet Lover Wanted: Support and Expand our Pet Travel Company in SingaporeAbout Us: We are a leading International Pet Transport logistics and services company since 1994. In 2023 we expanded our operations to Singapore and now are looking for a highly motivated and enthusiastic individual to join us as a Customer Service/Administration Assistant....