Facility Manager

5 days ago

Changi, Singapore Savills Facilities Management (FM) Full time

The Site Manager will serve as the single point of contact for all Facilities Management (FM) operations and site management matters. This role oversees both technical and administrative teams to ensure smooth daily operations, financial accountability, vendor performance, and delivery of high-quality FM services that meet client expectations.

Key Responsibilities

Operational & People Management

  • Act as the single point of contact for daily FM operations and management of the assigned site(s).
  • Lead and matrix-manage both technical and administrative staff to deliver efficient FM services.
  • Oversee staff performance, morale, and resource allocation to meet operational goals.
  • Conduct routine workplace inspections to identify risks, ensure compliance, and maintain operational continuity.

Supplier & Vendor Management

  • Collaborate with the supply chain team to define FM scope, coordinate supplier walk-throughs, and manage supplier performance at property level.
  • Identify opportunities with the supply chain to deliver value through quality improvement, innovation, and cost efficiency.
  • Support central and account-specific supply chain programs to meet client requirements.
  • Participate in the Experience Clean Supplier Partnership Program, ensuring governance compliance and performance scorecard reviews.
  • Manage vendor relationships, ensuring timely and quality delivery of integrated facilities and soft services, including maintenance, cleanliness, and event coordination.

Financial Management

  • Establish and manage the annual FM budget for assigned site(s), ensuring expenses are tracked and aligned with client processes.
  • Prepare accurate and timely financial reports for the client, maintaining records of all facilities-related expenditures, budgets, and performance metrics.
  • Drive commercial goals by optimizing cost, value, and efficiency in FM operations.

Performance & Continuous Improvement

  • Monitor and achieve KPI and SLA performance targets, identifying challenges and implementing corrective actions or best practices.
  • Implement innovative FM programs, processes, and procedures to enhance productivity, improve service quality, and reduce long-term operational costs.
  • Support the client's business objectives by ensuring a safe, functional, and high-performing work environment.

General & Ad-hoc Duties

  • Oversee integrated facilities operations including maintenance, office cleanliness, vendor management, and event coordination.
  • Perform any other ad-hoc duties as assigned by management or the client.
Requirements
  • Degree in Facilities Management, Engineering, Business Administration, or relevant fields.
  • Minimum 5 years of facility management experience, with at least 3 years in a managerial role.
  • Proven experience managing properties larger than 5,000 sqm or supporting 300+ end-users.
  • Experienced in leading a team of more than 10 personnel across multiple functions.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent planning, analytical, and problem-solving abilities.
  • Proficient in facilities management systems, vendor coordination, and financial reporting.
  • Able to work independently with strong accountability and client service orientation.
  • Able to manage Chinese speaking Clients

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