Hostel Facilities Coordinator
1 day ago
This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep our hostels safe, efficient, and student-ready. Its responsibilities span across operations, facilities coordination, events/space bookings, and administrative support for major procurements.
Key Responsibilities
A. Facilities Upkeep & Admin/Procurement Support
- Support the Facilities team with inspections, work orders, preventative maintenance schedules, and contractor supervision.
- Manage contractor and their onsite team to comply with contractual requirements and regulatory compliances
- Fulfil scope of responsibilities to meets department standards and KPIs
- Raise and track defects; verify completion and quality before closure.
Assist the Admin team in tender preparation for major services (e.g., cleaning, security, laundry, waste, term contracts):
Collate requirements & specifications, historical consumption, and service levels.
- Prepare procurement documents (specs, evaluation matrices, acceptance criteria).
- Schedule site show-rounds and tender clarifications; support evaluation documentation.
- Maintain accurate records, dashboards, and audit trails.
- Willingness to support cross functional duties and take on new responsibility or role within the department scope of functions
B. Cross-Functional & Compliance
- Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.
- Handle data in line with PDPA and university governance.
- Contribute to continuous improvement (SOPs, checklists, playbooks, dashboards).
Qualifications & Experience
- Minimum Diploma in Facilities/Building Services, Hospitality, Operations, Business or related.
- At least 1–4 years' experience in operations, facilities/events coordination, or campus housing.
- Advantageous: exposure to FM contracts, public-sector procurement, or campus operations.
Skills & Competencies
- Strong coordination and stakeholder management; clear written and verbal communication.
- Practical knowledge of facilities operations and vendor supervision.
- Comfortable with SOPs, checklists, and live issue tracking during peak events.
- Data-savvy: proficiency in spreadsheets, dashboards, and basic reporting.
- Familiarity with booking systems, CMMS/CAFM, IBMS/HMS, and access control (preferred).
- Detail-oriented, calm under pressure, able to multitask and solve problems in real time.
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