Hostel Facilities Coordinator

1 day ago


Changi, Singapore SUTD (Singapore University of Technology & Design) Full time $40,000 - $60,000 per year

This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep our hostels safe, efficient, and student-ready. Its responsibilities span across operations, facilities coordination, events/space bookings, and administrative support for major procurements.

Key Responsibilities

A. Facilities Upkeep & Admin/Procurement Support

  • Support the Facilities team with inspections, work orders, preventative maintenance schedules, and contractor supervision.
  • Manage contractor and their onsite team to comply with contractual requirements and regulatory compliances
  • Fulfil scope of responsibilities to meets department standards and KPIs
  • Raise and track defects; verify completion and quality before closure.
  • Assist the Admin team in tender preparation for major services (e.g., cleaning, security, laundry, waste, term contracts):

  • Collate requirements & specifications, historical consumption, and service levels.

  • Prepare procurement documents (specs, evaluation matrices, acceptance criteria).
  • Schedule site show-rounds and tender clarifications; support evaluation documentation.
  • Maintain accurate records, dashboards, and audit trails.
  • Willingness to support cross functional duties and take on new responsibility or role within the department scope of functions

B. Cross-Functional & Compliance

  • Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.
  • Handle data in line with PDPA and university governance.
  • Contribute to continuous improvement (SOPs, checklists, playbooks, dashboards).

Qualifications & Experience

  • Minimum Diploma in Facilities/Building Services, Hospitality, Operations, Business or related.
  • At least 1–4 years' experience in operations, facilities/events coordination, or campus housing.
  • Advantageous: exposure to FM contracts, public-sector procurement, or campus operations.

Skills & Competencies

  • Strong coordination and stakeholder management; clear written and verbal communication.
  • Practical knowledge of facilities operations and vendor supervision.
  • Comfortable with SOPs, checklists, and live issue tracking during peak events.
  • Data-savvy: proficiency in spreadsheets, dashboards, and basic reporting.
  • Familiarity with booking systems, CMMS/CAFM, IBMS/HMS, and access control (preferred).
  • Detail-oriented, calm under pressure, able to multitask and solve problems in real time.

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